De: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com><br>Enviado el: Wednesday, 28 October 2026 11:35<br>Para: Ricardo  Argente del Castillo Guerrero <info@argentedelcastillo.es><br>CC: Enrique Belda <Enrique.Belda@bmsgroup.com><br>Asunto: s#2025005378# REF CIA 43550949 ATT LIDIA REMITIMOS ESCRITO DE CIA RE: Siniestro Ref: 43550949 - C.P. JARDINES DEL GENIL<br>Received: from DB9PR08MB8357.eurprd08.prod.outlook.com (2603:10a6:10:3db::20)
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From: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>
To: "Ricardo  Argente del Castillo Guerrero" <info@argentedelcastillo.es>
CC: Enrique Belda <Enrique.Belda@bmsgroup.com>
Subject: s#2025005378# REF CIA 43550949 ATT LIDIA REMITIMOS ESCRITO DE CIA RE:
 Siniestro Ref: 43550949 - C.P. JARDINES DEL GENIL
Thread-Topic: s#2025005378# REF CIA 43550949 ATT LIDIA REMITIMOS ESCRITO DE
 CIA RE: Siniestro Ref: 43550949 - C.P. JARDINES DEL GENIL
Thread-Index: AQHdZgbQl5iEntIe4EyXvnu4ytym9bcSw+oQ
Date: Wed, 28 Oct 2026 10:35:00 +0000
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Buenos dias Lidia

Anexamos en l=EDneas inferiores correo de CIA de inter=E9s sobre rechazo de=
l siniestro de referencia
Saludos

Mayte Iglesias
Claims Handler

Tel=E9fono             +34 954 286 216  (Opc. 2 )
Directo:              +34 955 25 54 41
Email:                 Mayte.Iglesias@bmsgroup.com<mailto:Mayte.Iglesias@bm=
sgroup.com>

[cid190*image001.jpg@01D98328.1991B410]
BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>




De: Calidad.Mutua <calidad.mutua@onredreparaciones.es>
Enviado el: martes, 27 de octubre de 2026 12:37
Para: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>
Asunto: Siniestro Ref: 43550949 - C.P. JARDINES DEL GENIL


Email originated externally.

________________________________
Buenos d=EDas,

En relaci=F3n al siniestro de referencia, informarles que, tras recibir la =
incidencia, hemos estado analizando el expediente y vemos como en un primer=
 momento acudi=F3 un profesional parece ser a un local err=F3neo o a una zo=
na err=F3nea por ello se realiza el primer rechazo alegando que para el pic=
ado se tocar=EDa estructura del edificio.

En la segunda intervenci=F3n realizada, acude otro operario al local afecta=
do y a trav=E9s del techo de escayola verifica una rotura en el codo de baj=
ante, rotura causada por una obra realizada de manera privativa por parte d=
e la comunidad, hecho por el cual el siniestro queda excluido como igualmen=
te indica el perito en su informe.

Por ello entendemos que el reh=FAse es correcto.

De todas maneras, queremos pedirles disculpas por la confusi=F3n o el mal e=
star que ha podido crearse en la comunidad, sobre todo por la primera inter=
venci=F3n.


Sin otro particular, reciban un cordial saludo.


Cristina Vallejo.
[Logo]
Calidad.Mutua

C. Las Norias, 92, 28221 Majadahonda, Madrid
Telf: 917 93 15 00
M=F3vil:
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<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast-language=
:EN-US">Buenos dias Lidia<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast-language=
:EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast-language=
:EN-US">Anexamos en l=EDneas inferiores correo de CIA de inter=E9s sobre re=
chazo del siniestro de referencia<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast-language=
:EN-US">Saludos<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast-language=
:EN-US"><o:p>&nbsp;</o:p></span></p>
<div>
<p class=3D"MsoNormal"><b><span style=3D"color:#2B2655;mso-ligatures:standa=
rdcontextual">Mayte Iglesias
</span></b><span style=3D"font-size:11.0pt;mso-ligatures:standardcontextual=
"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#ED7D31;mso-ligatures:standardc=
ontextual">Claims Handler</span><span style=3D"mso-ligatures:standardcontex=
tual"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-ligatures:standardcontextual">&nb=
sp;<o:p></o:p></span></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" style=3D"border-collapse:collapse">
<tbody>
<tr>
<td width=3D"406" valign=3D"top" style=3D"width:304.8pt;padding:0cm 0cm 2.8=
5pt 0cm">
<p class=3D"MsoNormal"><b><span style=3D"mso-ligatures:standardcontextual">=
Tel=E9fono</span></b><span style=3D"mso-ligatures:standardcontextual">&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+3=
4 954 286 216&nbsp; (Opc. 2 )
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><b><span style=3D"mso-ligatures:standardcontextual">=
Directo</span></b><span style=3D"mso-ligatures:standardcontextual">:&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;+34=
 955&nbsp;25 54 41<br>
<b>Email</b>:</span><span lang=3D"PT-BR" style=3D"color:#1F497D;mso-ligatur=
es:standardcontextual">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</span><u><span lang=3D"PT-BR"=
 style=3D"color:#0563C1;mso-ligatures:standardcontextual"><a href=3D"mailto=
:Mayte.Iglesias@bmsgroup.com"><span style=3D"color:#0563C1">Mayte.Iglesias@=
bmsgroup.com</span></a><br>
<br>
</span></u><img border=3D"0" width=3D"151" height=3D"45" style=3D"width:1.5=
729in;height:.4687in" id=3D"Picture_x0020_6" src=3D"cid:image001.jpg@01DD66=
D0.3BE77C40" alt=3D"cid190*image001.jpg@01D98328.1991B410"><o:p></o:p></p>
</td>
</tr>
<tr>
<td width=3D"406" valign=3D"top" style=3D"width:304.8pt;padding:0cm 0cm 2.8=
5pt 0cm">
<p class=3D"MsoNormal"><span style=3D"mso-ligatures:standardcontextual">BMS=
 Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U.<o:p></o:p>=
</span></p>
<p class=3D"MsoNormal"><span style=3D"mso-ligatures:standardcontextual">Ave=
nida de la Palmera 29, 41013 - Sevilla<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-ligatures:standardcontextual">T: =
+34 954 286 216&nbsp;
<a href=3D"http://www.bmsgroup.com/"><span style=3D"color:#0563C1">www.bmsg=
roup.com</span></a><br>
<br>
<br>
<span style=3D"color:#002060"><o:p></o:p></span></span></p>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-ligatures:standa=
rdcontextual"><o:p>&nbsp;</o:p></span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast-language=
:EN-US"><o:p>&nbsp;</o:p></span></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm">
<p class=3D"MsoNormal"><b><span style=3D"font-size:11.0pt;font-family:&quot=
;Calibri&quot;,sans-serif">De:</span></b><span style=3D"font-size:11.0pt;fo=
nt-family:&quot;Calibri&quot;,sans-serif"> Calidad.Mutua &lt;calidad.mutua@=
onredreparaciones.es&gt;
<br>
<b>Enviado el:</b> martes, 27 de octubre de 2026 12:37<br>
<b>Para:</b> Mayte Iglesias &lt;Mayte.Iglesias@bmsgroup.com&gt;<br>
<b>Asunto:</b> Siniestro Ref: 43550949 - C.P. JARDINES DEL GENIL<o:p></o:p>=
</span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p style=3D"background:white"><b><span style=3D"font-size:9.0pt;font-family=
:&quot;Helvetica&quot;,sans-serif;color:blue;background:white">Email origin=
ated externally.<o:p></o:p></span></b></p>
<p class=3D"MsoNormal" style=3D"background:white"><span style=3D"font-size:=
9.0pt;font-family:&quot;Helvetica&quot;,sans-serif;color:black"><o:p>&nbsp;=
</o:p></span></p>
<div class=3D"MsoNormal" align=3D"center" style=3D"text-align:center;backgr=
ound:white">
<span style=3D"font-size:9.0pt;font-family:&quot;Helvetica&quot;,sans-serif=
;color:black">
<hr size=3D"2" width=3D"100%" align=3D"center">
</span></div>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">Buenos =
d=EDas,<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black"><o:p>&n=
bsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">En rela=
ci=F3n al siniestro de referencia, informarles que, tras recibir la inciden=
cia, hemos estado analizando el expediente y vemos como en un primer moment=
o acudi=F3 un profesional parece ser a un
 local err=F3neo o a una zona err=F3nea por ello se realiza el primer recha=
zo alegando que para el picado se tocar=EDa estructura del edificio.<o:p></=
o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black"><o:p>&n=
bsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">En la s=
egunda intervenci=F3n realizada, acude otro operario al local afectado y a =
trav=E9s del techo de escayola verifica una rotura en el codo de bajante, r=
otura causada por una obra realizada de
 manera privativa por parte de la comunidad, hecho por el cual el siniestro=
 queda excluido como igualmente indica el perito en su informe.<o:p></o:p><=
/span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black"><o:p>&n=
bsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">Por ell=
o entendemos que el reh=FAse es correcto.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black"><o:p>&n=
bsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">De toda=
s maneras, queremos pedirles disculpas por la confusi=F3n o el mal estar qu=
e ha podido crearse en la comunidad, sobre todo por la primera intervenci=
=F3n.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black"><o:p>&n=
bsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black"><o:p>&n=
bsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">Sin otr=
o particular, reciban un cordial saludo.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black"><o:p>&n=
bsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black"><o:p>&n=
bsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">Cristin=
a Vallejo.<o:p></o:p></span></p>
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ad.Mutua
<br>
</span></b><span style=3D"font-size:10.0pt;font-family:&quot;Calibri&quot;,=
sans-serif;color:#1F497D"><br>
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Telf: 917 93 15 00 <br>
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