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From: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>
To: "fulgencio.garcia@generali.com" <fulgencio.garcia@generali.com>
CC: Enrique Belda <Enrique.Belda@bmsgroup.com>, Santiago Romero
	<Santiago.Romero@bmsgroup.com>
Subject: s#2026003629# REF CIA G3H26337448325  A RESPONSABLE DIRECTO  DE RAMO
 DEMORA RESOLUCION
Thread-Topic: s#2026003629# REF CIA G3H26337448325  A RESPONSABLE DIRECTO  DE
 RAMO DEMORA RESOLUCION
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Date: Tue, 27 Oct 2026 16:19:38 +0000
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Buenas Tardes Fulgencio

El motivo de nuestro correo est=E1 relacionado con el sinestro de referenci=
a, del cual hasta la fecha seguimos a la espera de la resoluci=F3n de =E9st=
e. Anexo m=E1s abajo, la cadena de correos enviados al buz=F3n general de s=
u departamento, y las ultimas noticas de las que disponemos son que se encu=
entran a  la espera que perito resuelva informe.

Dadas las fechas, entendemos que ha transcurrido un tiempo m=E1s que pruden=
cial para que el perito de una respuesta con el fin que puedan emitir propu=
esta de indemnizaci=F3n.

Queremos poner de manifiesto que el tomador de la p=F3liza es un cliente mu=
y importante e integral de BMS, propietario de la cadena de supermercados M=
AS, por lo que la demora en la resoluci=F3n del expediente est=E1 generando=
 especial preocupaci=F3n. El cliente nos est=E1 reclamando una pronta respu=
esta y una resoluci=F3n del siniestro a la mayor brevedad posible.

Dicho lo anterior agradecer=EDamos que se pudiera revisar el expediente con=
 car=E1cter prioritario y trasladarnos una respuesta a la mayor brevedad.
Quedamos a la espera de vuestra pronta respuesta.
Saludos,


Mayte Iglesias
Claims Handler

Tel=E9fono             +34 954 286 216  (Opc. 2 )
Directo:              +34 955 25 54 41
Email:                 Mayte.Iglesias@bmsgroup.com<mailto:Mayte.Iglesias@bm=
sgroup.com>

[cid190*image001.jpg@01D98328.1991B410]
BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>



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<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Buenas Tardes Fulge=
ncio<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">El motivo de nuestr=
o correo est=E1 relacionado con el sinestro de referencia, del cual hasta l=
a fecha seguimos a la espera de la resoluci=F3n de =E9ste. Anexo m=E1s abaj=
o, la cadena de correos enviados al buz=F3n general
 de su departamento, y las ultimas noticas de las que disponemos son que se=
 encuentran a&nbsp; la espera que perito resuelva informe.<o:p></o:p></span=
></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Dadas las fechas, e=
ntendemos que ha transcurrido un tiempo m=E1s que prudencial para que el pe=
rito de una respuesta con el fin que puedan emitir propuesta de indemnizaci=
=F3n.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<p class=3D"MsoNormal">Queremos poner de manifiesto que el tomador de la p=
=F3liza es un
<b>cliente muy importante e integral de BMS, propietario de la cadena de su=
permercados MAS</b>, por lo que la demora en la resoluci=F3n del expediente=
 est=E1 generando especial preocupaci=F3n. El cliente nos est=E1 reclamando=
 una
<b>pronta respuesta y una resoluci=F3n del siniestro a la mayor brevedad po=
sible</b>.<span style=3D"mso-fareast-language:ES"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Dicho lo anterior agradecer=EDamos que se pudiera re=
visar el expediente con car=E1cter prioritario y trasladarnos una respuesta=
 a la mayor brevedad.<o:p></o:p></p>
<p class=3D"MsoNormal">Quedamos a la espera de vuestra pronta respuesta.<o:=
p></o:p></p>
<p class=3D"MsoNormal">Saludos,<o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<p class=3D"MsoNormal"><b><span style=3D"color:#2B2655">Mayte Iglesias </sp=
an></b><span style=3D"font-size:11.0pt;mso-fareast-language:ES"><o:p></o:p>=
</span></p>
<p class=3D"MsoNormal"><span style=3D"color:#ED7D31">Claims Handler</span><=
o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
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<td width=3D"406" valign=3D"top" style=3D"width:304.8pt;padding:0cm 0cm 2.8=
5pt 0cm">
<p class=3D"MsoNormal"><b>Tel=E9fono</b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+34 954 286 216&nbsp; (Opc. 2 ) =
<o:p>
</o:p></p>
<p class=3D"MsoNormal"><b>Directo</b>:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;+34 955&nbsp;25 54 41<br>
<b>Email</b>:<span lang=3D"PT-BR" style=3D"color:#1F497D">&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &=
nbsp;</span><u><span lang=3D"PT-BR" style=3D"color:#0563C1"><a href=3D"mail=
to:Mayte.Iglesias@bmsgroup.com"><span style=3D"color:#0563C1">Mayte.Iglesia=
s@bmsgroup.com</span></a><br>
<br>
</span></u><img border=3D"0" width=3D"151" height=3D"45" style=3D"width:1.5=
729in;height:.4687in" id=3D"_x0000_i1037" src=3D"cid:image001.jpg@01DD6637.=
564D16B0" alt=3D"cid190*image001.jpg@01D98328.1991B410"><span style=3D"mso-=
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<td width=3D"406" valign=3D"top" style=3D"width:304.8pt;padding:0cm 0cm 2.8=
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<p class=3D"MsoNormal">BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Rea=
seguros, S.L.U.<o:p></o:p></p>
<p class=3D"MsoNormal">Avenida de la Palmera 29, 41013 - Sevilla<o:p></o:p>=
</p>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">T: +34 954 286 216&nb=
sp; <a href=3D"http://www.bmsgroup.com/">
<span style=3D"color:#0563C1">www.bmsgroup.com</span></a><br>
<br>
<span style=3D"color:#002060"><o:p></o:p></span></p>
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