Subject: RE: s#2026000792# SOLICITO INFO A PERITO DE PARTE ASEGUIRADO - ¿HA ENTREGADO DOC? RAMON RESA - MARIANAO
From: Mayte Iglesias <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Santiago Romero <[email-masked]>, Enrique Belda <[email-masked]>
Date: Wed, 2 Sep 2026 06:13:36 +0000

Buenos dias Javier

¿Nos podrías informar si el asegurado te ha hecho llegar la documentación que lo solicitaste en su día?
Gracias

Mayte Iglesias
Claims Handler

Teléfono             +34 954 286 216  (Opc. 2 )
Directo:              +34 955 25 54 41
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: [email-masked] <[email-masked]>
Enviado el: lunes, 27 de julio de 2026 8:52
Para: Mayte Iglesias <[email-masked]>
CC: Santiago Romero <[email-masked]>
Asunto: RE: s#2026000792# INFO DE PERITO DE PARTE ASEGUIRADO - RAMON RESA - MARIANAO

Email originated externally.

________________________________
Buenos dias Mayte,

Este siniestro, hablé con el cliente en el momento que me lo mandasteis, y le pedí fotos del estado anterior antes de la reforma de los dos husillos, que era crucial para avanzar en el siniestro, y no me las mandó, y nunca más he sabido nada del asegurado, esto fue el pasado 14 de mayo, no sé si es que al final no las encontró o que se le paso.

Cualquier novedad me informas, te paso pantallazo de WhatsApp de nuestra última conversación con el asegurado...

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: domingo, 26 de julio de 2026 9:48
Para: [email-masked]<mailto:[email-masked]>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026000792# SOLICITO INFO A PERITO DE PARTE ASEGUIRADO - RAMON RESA - MARIANAO

Buenos días Javier

Nos gustaría conocer el estado del caso tras ser asignado como perito de parte
Gracias

"Les comunicamos que, desde el 29 junio hasta el 31 agosto, nuestro horario de trabajo será de 08:00h a 14:30h."

Mayte Iglesias
Claims Handler

Teléfono             +34 954 286 216  (Opc. 2 )
Directo:              +34 955 25 54 41
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/__zkC2vmVcN9DJoSnfxf5ErYH?domain=bmsgroup.com/>

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 14 de mayo de 2026 8:46
Para: [email-masked]<mailto:[email-masked]>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026000792# TRASLADO INFO A PERITO DE PARTE ASEGUIRADO - RAMON RESA - MARIANAO

OK, pues cualquier novedad quedo a la espera
Saludos!!

Mayte Iglesias
Claims Handler

Teléfono             +34 954 286 216  (Opc. 2 )
Directo:              +34 955 25 54 41
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/__zkC2vmVcN9DJoSnfxf5ErYH?domain=bmsgroup.com/>

De: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 14 de mayo de 2026 8:39
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026000792# TRASLADO INFO A PERITO DE PARTE ASEGUIRADO - RAMON RESA - MARIANAO

Email originated externally.

________________________________
Ni la va a aportar porque el sumidero esta por debajo de una solería, es una solería técnica que el sumidero esta por debajo, por lo que por la video es imposible que lo viera ya que habría que haber desmontado

Saludos

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 14 de mayo de 2026 8:37
Para: [email-masked]<mailto:[email-masked]>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026000792# TRASLADO INFO A PERITO DE PARTE ASEGUIRADO - RAMON RESA - MARIANAO

Javier recuerda que de momento Mapfre no nos ha aportado la foto del sumidero que indica en su carta que está en mal estado... Si recibo algo te informo
Gracias

Mayte Iglesias
Claims Handler

Teléfono             +34 954 286 216  (Opc. 2 )
Directo:              +34 955 25 54 41
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/__zkC2vmVcN9DJoSnfxf5ErYH?domain=bmsgroup.com/>

De: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 14 de mayo de 2026 8:36
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026000792# TRASLADO INFO A PERITO DE PARTE ASEGUIRADO - RAMON RESA - MARIANAO

Email originated externally.

________________________________
Recibido, gracias

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 14 de mayo de 2026 8:29
Para: [email-masked]<mailto:[email-masked]>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026000792# TRASLADO INFO A PERITO DE PARTE ASEGUIRADO - RAMON RESA - MARIANAO

Buenos días Javier

Nos alegramos que el cliente haya accedido a optar por la opcion de perito de parte.

Te anexo toda la documentacion relacionada con el caso, el informe pericial ya te lo envie pero te lo adjunto nuevamente. Aportamos fotos, preexistencia de las mesas que resultaron dañadas y el presupuesto que nos aportó en su día Ramon

Te facilito el email de Ramón por si no lo tuvieras: [email-masked]<mailto:[email-masked]>

Quedo a tu disposición
Saludos

Mayte Iglesias
Claims Handler

Teléfono             +34 954 286 216  (Opc. 2 )
Directo:              +34 955 25 54 41
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/__zkC2vmVcN9DJoSnfxf5ErYH?domain=bmsgroup.com/>
De: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 14 de mayo de 2026 8:22
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026000792# TRASLADO INFORME - RAMON RESA

Email originated externally.

________________________________
Buenos días Mayte,

Ayer martes ya hablé con Ramón, y nos hemos organizado, para que estés informada.

Pásame todo lo que tengas de este siniestro (fotos, presupuestos), además de la póliza cuando puedas...

Gracias,

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 13 de mayo de 2026 12:42
Para: [email-masked]<mailto:[email-masked]>
Asunto: s#2026000790# TRASLADO INFORME - RAMON RESA

Buenas tardes javier

Te adjunto copia del informe pericial de Mapfre tal y como me has solicitado
Saludos

Mayte Iglesias
Claims Handler

Teléfono             +34 954 286 216  (Opc. 2 )
Directo:              +34 955 25 54 41
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/__zkC2vmVcN9DJoSnfxf5ErYH?domain=bmsgroup.com/>

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

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BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/xnHCC4RoXFpvwQASBiDf4yVcS?domain=bmsgroup.com>
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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/xnHCC4RoXFpvwQASBiDf4yVcS?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/__zkC2vmVcN9DJoSnfxf5ErYH?domain=bmsgroup.com/>

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/xnHCC4RoXFpvwQASBiDf4yVcS?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/__zkC2vmVcN9DJoSnfxf5ErYH?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.
This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/xnHCC4RoXFpvwQASBiDf4yVcS?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/__zkC2vmVcN9DJoSnfxf5ErYH?domain=bmsgroup.com/>

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