De: Mayte Iglesias
Enviado el: Wednesday, 24 June 2026 11:23
Para: Andrés Arias Torrego
CC: ajaviertapiadiaz@gmail.com
Asunto: RE: s#2026003799# - REF CIA 0326252996 A ASEG PERITO CONFIRMA CITA MAÑANA 24/06 - C/ Nuñez de Balboa 114, Apt.612
Received: from VI0PR08MB10631.eurprd08.prod.outlook.com (2603:10a6:800:20f::7) by AS4PR08MB8190.eurprd08.prod.outlook.com with HTTPS; Wed, 24 Jun 2026 09:23:13 +0000 Received: from AS4PR08MB7903.eurprd08.prod.outlook.com (2603:10a6:20b:51e::22) by VI0PR08MB10631.eurprd08.prod.outlook.com (2603:10a6:800:20f::7) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.159.13; Wed, 24 Jun 2026 09:23:11 +0000 Received: from AS4PR08MB7903.eurprd08.prod.outlook.com ([fe80::df02:e79a:f7c3:fe54]) by AS4PR08MB7903.eurprd08.prod.outlook.com ([fe80::df02:e79a:f7c3:fe54%7]) with mapi id 15.21.0139.018; Wed, 24 Jun 2026 09:23:11 +0000 From: Mayte Iglesias To: =?iso-8859-1?Q?Andr=E9s_Arias_Torrego?= CC: "ajaviertapiadiaz@gmail.com" Subject: =?iso-8859-1?Q?RE:_s#2026003799#_-_REF_CIA_0326252996__A_ASEG_PERITO_CONF?= =?iso-8859-1?Q?IRMA_CITA_MA=D1ANA_24/06_-_C/_Nu=F1ez_de_Balboa_114,_Apt.6?= =?iso-8859-1?Q?12?= Thread-Topic: =?iso-8859-1?Q?s#2026003799#_-_REF_CIA_0326252996__A_ASEG_PERITO_CONFIRMA?= =?iso-8859-1?Q?_CITA_MA=D1ANA_24/06_-_C/_Nu=F1ez_de_Balboa_114,_Apt.612?= Thread-Index: AQHdA7sUVwf7UgRduUmkRZz4JaThSg== Date: Wed, 24 Jun 2026 09:23:11 +0000 Message-ID: References: In-Reply-To: Accept-Language: es-ES, en-US Content-Language: es-ES X-MS-Exchange-Organization-AuthAs: Internal X-MS-Exchange-Organization-AuthMechanism: 04 X-MS-Exchange-Organization-AuthSource: AS4PR08MB7903.eurprd08.prod.outlook.com X-MS-Has-Attach: yes X-MS-Exchange-Organization-Network-Message-Id: 723d6348-afd4-429a-8d4a-08ded1d235ff X-MS-Exchange-Organization-SCL: 1 X-MS-TNEF-Correlator: X-MS-Exchange-Organization-RecordReviewCfmType: 0 x-ms-publictraffictype: Email X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910005)(944506478)(944626604)(920097)(425001)(930201)(20251009189)(140003); X-Microsoft-Antispam-Message-Info: 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 Content-Type: multipart/related; boundary="_004_AS4PR08MB7903236297AFE07B0B128154F3ED2AS4PR08MB7903eurp_"; type="multipart/alternative" MIME-Version: 1.0 --_004_AS4PR08MB7903236297AFE07B0B128154F3ED2AS4PR08MB7903eurp_ Content-Type: multipart/alternative; boundary="_000_AS4PR08MB7903236297AFE07B0B128154F3ED2AS4PR08MB7903eurp_" --_000_AS4PR08MB7903236297AFE07B0B128154F3ED2AS4PR08MB7903eurp_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Buenos d=EDas Andres El perito ha concertado cita para ma=F1ana para visitar Saludos Mayte Iglesias Claims Handler Tel=E9fono +34 954 286 216 (Opc. 2 ) Directo: +34 955 25 54 41 Email: Mayte.Iglesias@bmsgroup.com [cid190*image001.jpg@01D98328.1991B410] BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U. Avenida de la Palmera 29, 41013 - Sevilla T: +34 954 286 216 www.bmsgroup.com De: Mayte Iglesias Enviado el: mi=E9rcoles, 24 de junio de 2026 9:35 Para: Andr=E9s Arias Torrego CC: ajaviertapiadiaz@gmail.com Asunto: RE: s#2026003799# - REF CIA 0326252996 A ASEG ENVIADO A G. PERICIAL= INFORMACION Y FOTOS - C/ Nu=F1ez de Balboa 114, Apt.612 Buenos dias Andres Ya hemos hablado con el G. pericial a quien le hemos enviado las fotos y vi= deos, junto con los datos de contacto del inquilino y causante. En breve ha= de llamar para coordinar cita. Saludos Mayte Iglesias Claims Handler Tel=E9fono +34 954 286 216 (Opc. 2 ) Directo: +34 955 25 54 41 Email: Mayte.Iglesias@bmsgroup.com [cid190*image001.jpg@01D98328.1991B410] BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U. Avenida de la Palmera 29, 41013 - Sevilla T: +34 954 286 216 www.bmsgroup.com De: Andr=E9s Arias Torrego > Enviado el: martes, 23 de junio de 2026 18:50 Para: Mayte Iglesias > CC: ajaviertapiadiaz@gmail.com Asunto: Re: s#2026003799# - REF CIA 0326252996 DE ASEG APORTA NUEVAS FOTOS = DE DA=D1OS CIA CONFIRMA ASIGNACION G. PERICIAL - RE: BMS - Siniestro C/ Nu= =F1ez de Balboa 114, Apt.612 Email originated externally. ________________________________ Gracias Mayte. Efectivamente, he recibido el SMs asi que a ver si se pone e= n contacto r=E1pido. Parece ser que el perito del causante visitar=E1 ma=F1ana la vivienda. Andr=E9s ________________________________ From: Mayte Iglesias > Sent: Tuesday, 23 June 2026 18:11:40 To: Andr=E9s Arias Torrego > Cc: ajaviertapiadiaz@gmail.com > Subject: RE: s#2026003799# - REF CIA 0326252996 DE ASEG APORTA NUEVAS FOTOS= DE DA=D1OS CIA CONFIRMA ASIGNACION G. PERICIAL - RE: BMS - Siniestro C/ Nu= =F1ez de Balboa 114, Apt.612 Buenas tardes Andr=E9s Gracias por las fotos. Le informo que hoy la CIA ha asignado como G. Perici= al a GABINETE TECNICO FERNANDEZ BARREDO, nos hemos puesto en contacto con e= llos para que nos informen de los datos del perito y facilitarle toda la in= formaci=F3n Saludos Mayte Iglesias Claims Handler Tel=E9fono +34 954 286 216 (Opc. 2 ) Directo: +34 955 25 54 41 Email: Mayte.Iglesias@bmsgroup.com [cid190*image001.jpg@01D98328.1991B410] BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U. Avenida de la Palmera 29, 41013 - Sevilla T: +34 954 286 216 www.bmsgroup.com De: Andr=E9s Arias Torrego > Enviado el: lunes, 22 de junio de 2026 22:53 Para: Mayte Iglesias > CC: ajaviertapiadiaz@gmail.com Asunto: Re: s#2026003799# - REF CIA 0326252996 DE ASEG NOS FACILITA DATOS C= AUSANTE - RE: BMS - Siniestro C/ Nu=F1ez de Balboa 114, Apt.612 Email originated externally. ________________________________ Gracias Mayte, por tu respuesta. Entendiendo lo que dices (ma=F1ana le volver=E9 a trasladar el causante que= de celeridad a este tema), si hay algo que podamos ir avanzando con el seg= uro ser=EDa de gran utilidad- no s=E9 si la visita a la casa para que ident= ifique los da=F1os, se puede ir tramitando. He estado hoy en la casa - adjunto m=E1s fotos de los da=F1os identificados= (puerta de entrada, suelo de la entrada). Asimismo, he subido al piso de arriba para ver de qu=E9 se trataba - adjunt= o foto. La manguera que hay al lado del retrete parece ser que explot=F3 (s= in manipulaci=F3n) y el agua empez=F3 a salir por el agujero de la pared de= donde sale la manguera (el inquilino me ha comentado que tiene cerrada la = llave del agua del ba=F1o). Un saludo Andr=E9s ________________________________ From: Mayte Iglesias > Sent: Monday, June 22, 2026 6:16 PM To: Andr=E9s Arias Torrego > Cc: ajaviertapiadiaz@gmail.com > Subject: RE: s#2026003799# - REF CIA 0326252996 DE ASEG NOS FACILITA DATOS = CAUSANTE - RE: BMS - Siniestro C/ Nu=F1ez de Balboa 114, Apt.612 Buenas tardes Andres Gracias por la informaci=F3n facilitada sobre el causante. Procedemos a tra= sladarla a su compa=F1=EDa aseguradora. En este caso, la celeridad en la resoluci=F3n del expediente depende direct= amente del causante, quien deber=E1 reparar el origen de los da=F1os. Una v= ez que aporte la factura acreditativa de dicha reparaci=F3n, Zurich podr=E1= gestionar la atenci=F3n de los da=F1os sufridos por el perjudicado. Posteriormente, Zurich reclamar=E1 el importe correspondiente a la compa=F1= =EDa aseguradora de Carala 21, S.L. Mayte Iglesias Claims Handler Tel=E9fono +34 954 286 216 (Opc. 2 ) Directo: +34 955 25 54 41 Email: Mayte.Iglesias@bmsgroup.com [cid:image001.jpg@01DD03CB.C561D370] BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U. Avenida de la Palmera 29, 41013 - Sevilla T: +34 954 286 216 www.bmsgroup.com De: Andr=E9s Arias Torrego > Enviado el: lunes, 22 de junio de 2026 18:06 Para: Mayte Iglesias >; siniestros > CC: ajaviertapiadiaz@gmail.com Asunto: Re: s#2026003799# - REF CIA 0326252996 DE ASEG NOS FACILITA TELF IN= QUILOINO A LA ESPERA DE DATOS CAUSANTE - RE: BMS - Siniestro C/ Nu=F1ez de = Balboa 114, Apt.612 Email originated externally. ________________________________ Buenas tardes, Os dejo m=E1s abajo los datos del causante de los da=F1os: * Carala 21 SL * CIF: B16934663 * Domicilio social: Calle de Alfonso X 6, esc. Izq., 4D, 28010 Madrid. * Aseguradora del Banco Santander. * Numero de Poliza: 051493100538 * Persona de contacto: Gabriela (+34 672 29 24 18) - es la persona que = gestiona el inmueble (no la administradora de la sociedad propietaria del b= ien). Os agradecer=EDa la celeridad que se pueda tener en la resoluci=F3n puesto = que el AC no se puede encender. Gracias, Andr=E9s ________________________________ From: Mayte Iglesias > Sent: Monday, June 22, 2026 10:54 AM To: Andr=E9s Arias Torrego > Cc: ajaviertapiadiaz@gmail.com > Subject: RE: s#2026003799# - REF CIA 0326252996 DE ASEG NOS FACILITA TELF I= NQUILOINO A LA ESPERA DE DATOS CAUSANTE - RE: BMS - Siniestro C/ Nu=F1ez de= Balboa 114, Apt.612 Buenos dias Andr=E9s Gracias, quedamos a la espera Saludos Mayte Iglesias Claims Handler Tel=E9fono +34 954 286 216 (Opc. 2 ) Directo: +34 955 25 54 41 Email: Mayte.Iglesias@bmsgroup.com [cid:image001.jpg@01DD03CB.C561D370] BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U. Avenida de la Palmera 29, 41013 - Sevilla T: +34 954 286 216 www.bmsgroup.com De: Andr=E9s Arias Torrego > Enviado el: lunes, 22 de junio de 2026 10:20 Para: Mayte Iglesias >; siniestros > CC: ajaviertapiadiaz@gmail.com Asunto: Re: s#2026003799# - REF CIA 0326252996 A ASEG CONFIRMAMOS APERTURA = STRO - APORTA FOTOS Y VIDEOS - RE: BMS - Siniestro C/ Nu=F1ez de Balboa 114= , Apt.612 Email originated externally. ________________________________ Gracias Mayte. Alejandro que es el inquilino y va en copia del email puede atender al peri= to - su tel=E9fono es: 600595280. He solicitado que me den el contacto de los vecinos para poder ponerme en c= ontacto y solicitar la informaci=F3n que me pides. Gracias, Andr=E9s ________________________________ From: Mayte Iglesias > Sent: Monday, June 22, 2026 9:27 AM To: Andr=E9s Arias Torrego >; siniestros > Cc: ajaviertapiadiaz@gmail.com > Subject: s#2026003799# - REF CIA 0326252996 A ASEG CONFIRMAMOS APERTURA STR= O - APORTA FOTOS Y VIDEOS - RE: BMS - Siniestro C/ Nu=F1ez de Balboa 114, A= pt.612 Buenos d=EDas Andr=E9s Hemos procedido a comunicar el siniestro a la compa=F1=EDa de seguros ZURIC= H, se ha solicitado que intervenga PERITO, para coordinar cita y valorar lo= s da=F1os. La referencia asignada por la compa=F1=EDa es la 0326252996. Agr= adeceremos que nos faciliten el tel=E9fono de contacto de la persona que at= ender=E1 al perito, adem=E1s de los datos de contacto del causante, nombre,= n=BA de p=F3liza y nombre de la compa=F1=EDa de seguros. IMPORTANTE: Para futuras comunicaciones de siniestro pueden realizarlo de m= anera telef=F3nica en el 954 286 216 Opci=F3n 2. Nuestro horario de atenci= =F3n al cliente es de L a J de 8:00AM a 17.30PM y los viernes de 8.30 a 14:= 00PM, o bien por este medio al correo gen=E9rico del Departamento de Sinies= tros (siniestros@bmsgroup.com), a fin de qu= e el Manager del Departamento pueda asignar el caso al tramitador correspon= diente. Saludos Mayte Iglesias Claims Handler Tel=E9fono +34 954 286 216 (Opc. 2 ) Directo: +34 955 25 54 41 Email: Mayte.Iglesias@bmsgroup.com [cid190*image001.jpg@01D98328.1991B410] BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U. Avenida de la Palmera 29, 41013 - Sevilla T: +34 954 286 216 www.bmsgroup.com De: Andr=E9s Arias Torrego > Enviado el: lunes, 22 de junio de 2026 8:48 Para: siniestros >;= Mayte Iglesias > CC: ajaviertapiadiaz@gmail.com Asunto: BMS - Siniestro C/ Nu=F1ez de Balboa 114, Apt.612 Email originated externally. ________________________________ Buenas tardes, El s=E1bado por la ma=F1ana, el apartamento justo encima mio parece ser que= se le rompi=F3 una llave del agua causando da=F1os y empapando la casa. La casa est=E1 alquilada (copio a Alejandro, actual arrendatario) y me gust= ar=EDa saber como debemos de proceder para que se arreglen los desperfectos= . Adjunto al email fotos y video - por supuesto existe un olor fuerte a humed= ad y es cierto que no estar=EDa de m=E1s que el perito fuese a la casa a se= =F1alizar los da=F1os. Quedo pendiente de que me digais como proceder. Gracias, Andr=E9s 607 36 28 54 This email and any attachment is confidential and may contain copyright and= /or legally privileged information. It may be read, copied and used only by= the intended recipient. If you are not the intended recipient, you are her= eby notified that any dissemination, distribution or copying of this commun= ication is strictly prohibited. If you received this e-mail by accident, pl= ease notify the sender immediately and destroy this e-mail, any attachment = and all copies. Security and reliability of e-mail is not guaranteed. In ad= dition, no liability or responsibility is accepted for viruses and it is yo= ur responsibility to scan any attachments. Please note that for business pu= rposes, outgoing and incoming emails from and to the company are monitored = and recorded. BMS Group Ltd is authorised and regulated by the Financial Conduct Authorit= y (No. 309686)Registered in England at One America Square, London, EC3N 2LS= (No. 1479949) Accredited Lloyd's Broker. BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia= ] is authorised by the Direccion General de Seguros y Fondos de Pensiones (= DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion = Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America= Square, London EC3N 2LS is Authorised and Regulated by the Financial Condu= ct Authority, FRN 979196. Registered in England at One America Square, Lond= on, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Har= ris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group L= td and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK B= ranch. For information about how BMS may process your personal information in conn= ection with its insurance related activities please read the Insurance Mark= et Data Handling section, available at http://www.bmsgroup.com/data-privacy= For more information about the BMS Group please visit www.bmsgroup.com P Please consider the environment before printing this e-mail. This email and any attachment is confidential and may contain copyright and= /or legally privileged information. It may be read, copied and used only by= the intended recipient. If you are not the intended recipient, you are her= eby notified that any dissemination, distribution or copying of this commun= ication is strictly prohibited. If you received this e-mail by accident, pl= ease notify the sender immediately and destroy this e-mail, any attachment = and all copies. Security and reliability of e-mail is not guaranteed. In ad= dition, no liability or responsibility is accepted for viruses and it is yo= ur responsibility to scan any attachments. Please note that for business pu= rposes, outgoing and incoming emails from and to the company are monitored = and recorded. BMS Group Ltd is authorised and regulated by the Financial Conduct Authorit= y (No. 309686)Registered in England at One America Square, London, EC3N 2LS= (No. 1479949) Accredited Lloyd's Broker. BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia= ] is authorised by the Direccion General de Seguros y Fondos de Pensiones (= DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion = Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America= Square, London EC3N 2LS is Authorised and Regulated by the Financial Condu= ct Authority, FRN 979196. Registered in England at One America Square, Lond= on, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Har= ris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group L= td and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK B= ranch. For information about how BMS may process your personal information in conn= ection with its insurance related activities please read the Insurance Mark= et Data Handling section, available at http://www.bmsgroup.com/data-privacy= For more information about the BMS Group please visit www.bmsgroup.com P Please consider the environment before printing this e-mail. This email and any attachment is confidential and may contain copyright and= /or legally privileged information. It may be read, copied and used only by= the intended recipient. If you are not the intended recipient, you are her= eby notified that any dissemination, distribution or copying of this commun= ication is strictly prohibited. If you received this e-mail by accident, pl= ease notify the sender immediately and destroy this e-mail, any attachment = and all copies. Security and reliability of e-mail is not guaranteed. In ad= dition, no liability or responsibility is accepted for viruses and it is yo= ur responsibility to scan any attachments. Please note that for business pu= rposes, outgoing and incoming emails from and to the company are monitored = and recorded. BMS Group Ltd is authorised and regulated by the Financial Conduct Authorit= y (No. 309686)Registered in England at One America Square, London, EC3N 2LS= (No. 1479949) Accredited Lloyd's Broker. BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia= ] is authorised by the Direccion General de Seguros y Fondos de Pensiones (= DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion = Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America= Square, London EC3N 2LS is Authorised and Regulated by the Financial Condu= ct Authority, FRN 979196. Registered in England at One America Square, Lond= on, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Har= ris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group L= td and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK B= ranch. For information about how BMS may process your personal information in conn= ection with its insurance related activities please read the Insurance Mark= et Data Handling section, available at http://www.bmsgroup.com/data-privacy= For more information about the BMS Group please visit www.bmsgroup.com P Please consider the environment before printing this e-mail. This email and any attachment is confidential and may contain copyright and= /or legally privileged information. It may be read, copied and used only by= the intended recipient. If you are not the intended recipient, you are her= eby notified that any dissemination, distribution or copying of this commun= ication is strictly prohibited. If you received this e-mail by accident, pl= ease notify the sender immediately and destroy this e-mail, any attachment = and all copies. Security and reliability of e-mail is not guaranteed. In ad= dition, no liability or responsibility is accepted for viruses and it is yo= ur responsibility to scan any attachments. Please note that for business pu= rposes, outgoing and incoming emails from and to the company are monitored = and recorded. BMS Group Ltd is authorised and regulated by the Financial Conduct Authorit= y (No. 309686)Registered in England at One America Square, London, EC3N 2LS= (No. 1479949) Accredited Lloyd's Broker. BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia= ] is authorised by the Direccion General de Seguros y Fondos de Pensiones (= DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion = Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America= Square, London EC3N 2LS is Authorised and Regulated by the Financial Condu= ct Authority, FRN 979196. Registered in England at One America Square, Lond= on, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Har= ris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group L= td and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK B= ranch. For information about how BMS may process your personal information in conn= ection with its insurance related activities please read the Insurance Mark= et Data Handling section, available at http://www.bmsgroup.com/data-privacy= For more information about the BMS Group please visit www.bmsgroup.com P Please consider the environment before printing this e-mail. --_000_AS4PR08MB7903236297AFE07B0B128154F3ED2AS4PR08MB7903eurp_ Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable

Buenos d=EDas Andres

 

El perito ha concertado cita para ma=F1ana para visitar<= /span>

Saludos

 

Mayte Iglesias

Claims Handler

&nb= sp;

= Tel=E9fono = ;            +3= 4 954 286 216  (Opc. 2 )

= Directo: &= nbsp;            +34= 955 25 54 41
Email:        &nbs= p;        Mayte.Iglesias@= bmsgroup.com

3D"cid190*image001.jpg@01D98328.1991B410"

BMS= Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U.=

Ave= nida de la Palmera 29, 41013 - Sevilla

T: = +34 954 286 216  www.bmsg= roup.com

 

 

De: Mayte Iglesias
Enviado el: mi=E9rcoles, 24 de junio de 2026 9:35
Para: Andr=E9s Arias Torrego <andres.ariastorrego@gmail.com> CC: ajaviertapiadiaz@gmail.com
Asunto: RE: s#2026003799# - REF CIA 0326252996 A ASEG ENVIADO A G. P= ERICIAL INFORMACION Y FOTOS - C/ Nu=F1ez de Balboa 114, Apt.612<= /span>

 

Buenos dias Andres

 

Ya hemos hablado con el G. pericial a quien le hemos enviado las fo= tos y videos, junto con los datos de contacto del inquilino y causante. En = breve ha de llamar para coordinar cita.

 

Saludos

 

Mayte Iglesias

Claims Handler

 

= Tel=E9fono = ;            +3= 4 954 286 216  (Opc. 2 )

= Directo: &= nbsp;            +34= 955 25 54 41
Email:        &nbs= p;        Mayte.Iglesias@= bmsgroup.com

3D"cid190*image001.jpg@01D98328.1991B410"

BMS= Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U.=

Ave= nida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsg= roup.com

 

 

De: Andr=E9s Arias Torrego <andres.ariastorrego@gmail.com>
Enviado el: martes, 23 de junio de 2026 18:50
Para: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>
CC: ajaviertapiadiaz@g= mail.com
Asunto: Re: s#2026003799# - REF CIA 0326252996 DE ASEG APORTA NUEVAS= FOTOS DE DA=D1OS CIA CONFIRMA ASIGNACION G. PERICIAL - RE: BMS - Siniestro= C/ Nu=F1ez de Balboa 114, Apt.612

 

Email origin= ated externally.

 =

Gracias Mayte. Efectivam= ente, he recibido el SMs asi que a ver si se pone en contacto r=E1pido.

Parece ser que el perito= del causante visitar=E1 ma=F1ana la vivienda.

 =

Andr=E9s 

 

From: Mayte = Iglesias <Mayte.Iglesias@= bmsgroup.com>
Sent: Tuesday, 23 June 2026 18:11:40
To: Andr=E9s Arias Torrego <andres.ariastorrego@gmail.com>
Cc: ajaviertapiadiaz@g= mail.com <ajaviertapia= diaz@gmail.com>
Subject: RE: s#2026003799# - REF CIA 0326252996 DE ASEG APORTA NUEVA= S FOTOS DE DA=D1OS CIA CONFIRMA ASIGNACION G. PERICIAL - RE: BMS - Siniestr= o C/ Nu=F1ez de Balboa 114, Apt.612

 

Buenas tardes Andr= =E9s

 =

Gracias por las fo= tos. Le informo que hoy la CIA ha asignado como G. Pericial a GABINETE TECN= ICO FERNANDEZ BARREDO, nos hemos puesto en contacto con ellos para que nos = informen de los datos del perito y facilitarle toda la informaci=F3n

 =

Saludos

 =

Mayte Iglesias

Claims Handler=

 

Tel=E9fono     &nbs= p;       +34 954 286 216  (Opc. 2 )=

Directo:       = ;       +34 955 25 54 41
Email:   = ;             &= nbsp;Mayte.Iglesia= s@bmsgroup.com

3D"cid190*image001.jpg@01D98328.1991B410"=

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Re= aseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216&n= bsp; www.bmsgroup.com

 =

 =

De: Andr=E9s Arias Torrego <andres.ariastorrego@gmail.com<= /a>>
Enviado el: lunes, 22 de junio de 2026 22:53
Para: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>
CC: ajaviertapiadiaz@g= mail.com
Asunto: Re: s#2026003799# - REF CIA 0326252996 DE ASEG NOS FACILITA = DATOS CAUSANTE - RE: BMS - Siniestro C/ Nu=F1ez de Balboa 114, Apt.612

 

Email origin= ated externally.

 

Gracias Mayte, por tu r= espuesta.

 

Entendiendo lo que dice= s (ma=F1ana le volver=E9 a trasladar el causante que de celeridad a este te= ma), si hay algo que podamos ir avanzando con el seguro ser=EDa de gran uti= lidad- no s=E9 si la visita a la casa para que identifique los da=F1os, se puede ir tramitando.

 

He estado hoy en la cas= a - adjunto m=E1s fotos de los da=F1os identificados (puerta de entrada, su= elo de la entrada). 

Asimismo, he subido al = piso de arriba para ver de qu=E9 se trataba - adjunto foto. La manguera que= hay al lado del retrete parece ser que explot=F3 (sin manipulaci=F3n) y el= agua empez=F3 a salir por el agujero de la pared de donde sale la manguera (el inquilino me ha comentado que tiene ce= rrada la llave del agua del ba=F1o).

 

Un saludo <= o:p>

Andr=E9s 

 

 

From: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>
Sent: Monday, June 22, 2026 6:16 PM
To: Andr=E9s Arias Torrego <andres.ariastorrego@gmail.com>
Cc: ajaviertapiad= iaz@gmail.com <ajavier= tapiadiaz@gmail.com>
Subject: RE: s#2026003799# - REF CIA 0326252996 DE ASEG NOS FAC= ILITA DATOS CAUSANTE - RE: BMS - Siniestro C/ Nu=F1ez de Balboa 114, Apt.61= 2

 

Buenas tardes Andr= es

 =

Gracias por la inf= ormaci=F3n facilitada sobre el causante. Procedemos a trasladarla a su comp= a=F1=EDa aseguradora.

 =

En este caso, la c= eleridad en la resoluci=F3n del expediente depende directamente del causant= e, quien deber=E1 reparar el origen de los da=F1os. Una vez que aporte la f= actura acreditativa de dicha reparaci=F3n, Zurich podr=E1 gestionar la atenci=F3n de los da=F1os sufridos por el perjudicado= .

 =

Posteriormente, Zu= rich reclamar=E1 el importe correspondiente a la compa=F1=EDa aseguradora d= e Carala 21, S.L.

 =

 =

Mayte Iglesias

Claims Handler=

 

Tel=E9fono     &nbs= p;       +34 954 286 216  (Opc. 2 )=

Directo:       = ;       +34 955 25 54 41
Email:     &n= bsp;           <= span style=3D"color:#0563C1">Mayte.Iglesias@bmsgroup.com

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Re= aseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216&n= bsp; www.bmsgroup.com

 =

 =

De: Andr=E9s Arias Torrego <= ;andres.ariastorrego@gmail= .com>
Enviado el: lunes, 22 de junio de 2026 18:06
Para: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>; siniestros <siniestros@bmsgroup.com>
CC: ajaviertapiad= iaz@gmail.com
Asunto: Re: s#2026003799# - REF CIA 0326252996 DE ASEG NOS FACI= LITA TELF INQUILOINO A LA ESPERA DE DATOS CAUSANTE - RE: BMS - Siniestro C/= Nu=F1ez de Balboa 114, Apt.612

 

Email originated externally.

 

Buenas tardes,

 

Os dejo m=E1s abajo los= datos del causante de los da=F1os:

  • Cara= la 21 SL
  • CIF: B16934663
  • Domicilio social: Calle de Al= fonso X 6, esc. Izq., 4D, 28010 Madrid.
  • Aseguradora del Banco Sa= ntander.
  • Numero de Poliza: 051493100538
  • Persona de co= ntacto: Gabriela (+34 672 29 24 18) - es la persona que gestiona el inmuebl= e (no la administradora de la sociedad propietaria del bien).

Os agradecer=EDa la cel= eridad que se pueda tener en la resoluci=F3n puesto que el AC no se puede e= ncender.

 

Gracias,

Andr=E9s 

 

 

From: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com&g= t;
Sent: Monday, June 22, 2026 10:54 AM
To: Andr=E9s Arias Torrego <andres.ariastorrego@gmail.com>
Cc: ajaviertapiadiaz@gmail.com <ajaviertapiadiaz= @gmail.com>
Subject: RE: s#2026003799# - REF CIA 0326252996 DE ASEG NOS FAC= ILITA TELF INQUILOINO A LA ESPERA DE DATOS CAUSANTE - RE: BMS - Siniestro C= / Nu=F1ez de Balboa 114, Apt.612

 

Buenos dias Andr= =E9s

 =

Gracias, quedamos = a la espera

Saludos

 =

Mayte Iglesias

Claims Handler=

 

Tel=E9fono     &nbs= p;       +34 954 286 216  (Opc. 2 )=

Directo:       = ;       +34 955 25 54 41
Email:     &n= bsp;           <= span style=3D"color:#0563C1">Mayte.Iglesias@bmsgroup.com

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Re= aseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216&n= bsp; www.bmsgroup.com

 =

 =

De: Andr=E9s Arias Torrego <= ;andres.ariastorrego@gmail.com>
Enviado el: lunes, 22 de junio de 2026 10:20
Para: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com&= gt;; siniestros <siniestros@bmsgroup.com>
CC: ajaviertapiadiaz@gmail.com
Asunto: Re: s#2026003799# - REF CIA 0326252996 A ASEG CONFIRMAM= OS APERTURA STRO - APORTA FOTOS Y VIDEOS - RE: BMS - Siniestro C/ Nu=F1ez d= e Balboa 114, Apt.612

 

Email originated externally.

 

Gracias Mayte.

Alejandro que es el inq= uilino y va en copia del email puede atender al perito - su tel=E9fono es: = 600595280.

He solicitado que me de= n el contacto de los vecinos para poder ponerme en contacto y solicitar la = informaci=F3n que me pides.

Gracias,

Andr=E9s 

 

From: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com&g= t;
Sent: Monday, June 22, 2026 9:27 AM
To: Andr=E9s Arias Torrego <andres.ariastorrego@gmail.com>; siniestros <siniestros@bmsgroup.com>
Cc: ajaviertapiadiaz@gmail.com <ajaviertapiadiaz= @gmail.com>
Subject: s#2026003799# - REF CIA 0326252996 A ASEG CONFIRMAMOS = APERTURA STRO - APORTA FOTOS Y VIDEOS - RE: BMS - Siniestro C/ Nu=F1ez de B= alboa 114, Apt.612

 

Buenos d=EDas Andr= =E9s

 =

Hemos procedido a = comunicar el siniestro a la compa=F1=EDa de seguros ZURICH, se ha solicitado que intervenga PERITO, para coordina= r cita y valorar los da=F1os. La referencia asignada por la compa=F1=EDa es= la 0326252996. Agradeceremos que nos faciliten el tel=E9fono de contact= o de la persona que atender=E1 al perito, adem=E1s de los datos de contacto= del causante, nombre, n=BA de p=F3liza y nombre de la compa=F1=EDa de segu= ros.

 =

 =

IM= PORTANTE: Para futuras comu= nicaciones de siniestro pueden realizarlo de manera telef=F3nica en el 954 = 286 216 Opci=F3n 2. Nuestro horario de atenci=F3n al cliente es de L a J de 8:00AM a 17.30PM y los viernes de 8.30 a 14:00PM= , o bien por este medio al correo gen=E9rico del Departamento de Siniestros= (siniestros@bmsgroup.com), a fin de que el Manager del Departamento pueda asignar el caso al tramitad= or correspondiente.

 =

Saludos

 =

 =

Mayte Iglesias

Claims Handler=

 

Tel=E9fono     &nbs= p;       +34 954 286 216  (Opc. 2 )=

Directo:       = ;       +34 955 25 54 41
Email:     &n= bsp;           <= span style=3D"color:#0563C1">Mayte.Iglesias@bmsgroup.com

3D"cid190*image001.jpg@01D98328.1991B410"

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Re= aseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com=

 =

 =

De: Andr=E9s Arias Torrego <= ;andres.ariastorrego@gmail.com>
Enviado el: lunes, 22 de junio de 2026 8:48
Para: siniestros <siniestros@bmsgroup.com>; Mayte I= glesias <Mayte.Iglesias@bmsgroup.com>
CC: ajaviertapiadiaz@gmail.com
Asunto: BMS - Siniestro C/ Nu=F1ez de Balboa 114, Apt.612

 

Email originated externally.

 

Buenas tardes,

 

El s=E1bado por la ma=F1ana, el apartamento justo encima mio parece ser que se le rompi=F3 una lla= ve del agua causando da=F1os y empapando la casa.

 

La casa est=E1 alquilad= a (copio a Alejandro, actual arrendatario) y me gustar=EDa saber como debem= os de proceder para que se arreglen los desperfectos.

 

Adjunto al email fotos = y video - por supuesto existe un olor fuerte a humedad y es cierto que no e= star=EDa de m=E1s que el perito fuese a la casa a se=F1alizar los da=F1os.<= /span>

 

Quedo pendiente de que = me digais como proceder.

 

Gracias,

Andr=E9s 

 

607 36 28 54

 

This email and any attachment is confidential and m= ay contain copyright and/or legally privileged information. It may be read,= copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any di= ssemination, distribution or copying of this communication is strictly proh= ibited. If you received this e-mail by accident, please notify the sender i= mmediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not g= uaranteed. In addition, no liability or responsibility is accepted for viru= ses and it is your responsibility to scan any attachments. Please note that= for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

 

BMS Group Ltd is authorised and regulated by the Fi= nancial Conduct Authority (No. 309686)Registered in England at One America = Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

 

BMS Mediacion Iberia Correduria de Seguros y Reaseg= uros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros= y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria d= e Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3= N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 9= 79196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

 

BankServe, BankServe Insurance Services, BMS Fac, B= MS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are = trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

 

For information about how BMS may process your pers= onal information in connection with its insurance related activities please= read the Insurance Market Data Handling section, available at http://www= .bmsgroup.com/data-privacy

For more information about the BMS Group please vis= it www.bmsgroup.com

 


P<= /span> Please consider the environment before printing this e= -mail.

This email and any attachment is confidential and m= ay contain copyright and/or legally privileged information. It may be read,= copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any di= ssemination, distribution or copying of this communication is strictly proh= ibited. If you received this e-mail by accident, please notify the sender i= mmediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not g= uaranteed. In addition, no liability or responsibility is accepted for viru= ses and it is your responsibility to scan any attachments. Please note that= for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

 

BMS Group Ltd is authorised and regulated by the Fi= nancial Conduct Authority (No. 309686)Registered in England at One America = Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

 

BMS Mediacion Iberia Correduria de Seguros y Reaseg= uros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros= y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria d= e Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3= N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 9= 79196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

 

BankServe, BankServe Insurance Services, BMS Fac, B= MS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are = trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

 

For information about how BMS may process your pers= onal information in connection with its insurance related activities please= read the Insurance Market Data Handling section, available at http://www= .bmsgroup.com/data-privacy

For more information about the BMS Group please vis= it www.bmsgroup.com

 


P<= /span> Please consider the environment before printing this e= -mail.

This email and any attachment is confidential and m= ay contain copyright and/or legally privileged information. It may be read,= copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any di= ssemination, distribution or copying of this communication is strictly proh= ibited. If you received this e-mail by accident, please notify the sender i= mmediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not g= uaranteed. In addition, no liability or responsibility is accepted for viru= ses and it is your responsibility to scan any attachments. Please note that= for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

 

BMS Group Ltd is authorised and regulated by the Fi= nancial Conduct Authority (No. 309686)Registered in England at One America = Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

 

BMS Mediacion Iberia Correduria de Seguros y Reaseg= uros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros= y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria d= e Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3= N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 9= 79196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

 

BankServe, BankServe Insurance Services, BMS Fac, B= MS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are = trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

 

For information about how BMS may process your pers= onal information in connection with its insurance related activities please= read the Insurance Market Data Handling section, available at http://www= .bmsgroup.com/data-privacy

For more information about the BMS Group please vis= it www.bmsgroup.com

 


P<= /span> Please consider the environment before printing this e= -mail.

This email and any attachment is confidential and ma= y contain copyright and/or legally privileged information. It may be read, = copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any di= ssemination, distribution or copying of this communication is strictly proh= ibited. If you received this e-mail by accident, please notify the sender i= mmediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not g= uaranteed. In addition, no liability or responsibility is accepted for viru= ses and it is your responsibility to scan any attachments. Please note that= for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

 

BMS Group Ltd is authorised and regulated by the Fin= ancial Conduct Authority (No. 309686)Registered in England at One America S= quare, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

 

BMS Mediacion Iberia Correduria de Seguros y Reasegu= ros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros = y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria d= e Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3= N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 9= 79196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

 

BankServe, BankServe Insurance Services, BMS Fac, BM= S Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are t= rading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

 

For information about how BMS may process your perso= nal information in connection with its insurance related activities please = read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-p= rivacy

For more information about the BMS Group please visi= t www.bmsgroup.com

 


P Please consider the environment before printing this e= -mail.

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