Buenos dias

Entendemos perfectamente vuestra preocupaci=F3n y lamentamos las mo= lestias que esta situaci=F3n os est=E1 ocasionando.

Con el fin de agilizar la gesti=F3n y conocer los motivos por los q= ue todav=EDa no se han iniciado los trabajos, hemos trasladado el asunto di= rectamente a la gerencia de REYMA SUR para que revise personalmente el expediente y nos informe sobre el estado de la= actuaci=F3n. Estamos realizando un seguimiento prioritario de este caso y = os mantendremos informados en cuanto recibamos una respuesta por su parte.<= o:p>

Asimismo, recordamos que, para evitar los plazos inherentes a la ge= sti=F3n de la reparaci=F3n a trav=E9s del servicio de asistencia de CIA, of= recimos la posibilidad de realizar la reparaci=F3n mediante un profesional de vuestra confianza. Esta alternativa permitir=ED= a actuar con mayor rapidez, siendo =FAnicamente necesario remitirnos previa= mente un presupuesto detallado y desglosado de los trabajos para su valorac= i=F3n y, en su caso, autorizaci=F3n por parte de la compa=F1=EDa aseguradora. En este caso optaron

Lamentamos las molestias ocasionadas y os agradecemos vuestra pacie= ncia. Quedamos pendientes de trasladaros cualquier novedad a la mayor breve= dad posible.

Un saludo,

Mayte Iglesias

Claims Handler

&nb= sp;

= Tel=E9fono = ; +3= 4 954 286 216 (Opc. 2 )

= Directo: &= nbsp; +34= 955 25 54 41
Email: &nbs= p; Mayte.Iglesias@= bmsgroup.com

3D"cid190*image001.jpg@01D98328.1991B410"

BMS= Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U.=

Ave= nida de la Palmera 29, 41013 - Sevilla

T: = +34 954 286 216 www.bmsg= roup.com

De: Jos=E9 Mora <Josemora@mv-bim.= com>
Enviado el: viernes, 19 de junio de 2026 18:34
Para: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>
CC: Santiago Romero <Santiago.Romero@bmsgroup.com>
Asunto: RE: s#2026002267# -REF 9704988560 RESPUESTA AL ASEGURADO TRA= S QUEJA EN LA DEMORA DE ATENCION DE DA=D1OS POR EMPRESA REPARADORA- BUEN PA= STOR NI=D1O 1 E.1 02 DR CP 41007 SEVILLA

Email origin= ated externally.

&nb= sp; =

Jose Mora

Director

<= /span>

&nbs= p;

MV-BI= M // InternationalBIMservices

Avda. Cardenal Bueno = Monreal 56, planta 6=AA, Sevilla 41012. Spain

Business Plaza. Plaza= de Jos=E9 Moreno Villa, 2. Esc. Dcha 1=BA C. 28008, Madrid

Tel: +34 954 32 38 85

M: +34 657 96 57 33

M: +44 7383 022 077

Email: josemora@mv-bim.c= om

web: www.mv-bim.com<= o:p>

3D"Resultado

MV-BIM is a Building Magazine Award Winning= Practice

IMPORTANT: The contents of this e-m= ail message and any attachments are confidential and are intended solely for addressee. The information may also be legally= privileged. This transmission is sent in trust, for the sole purpose of de= livery to the intended recipient. If you have received this transmission in= error, any use, reproduction or dissemination of this transmission is strictly prohibited. If you are not = the intended recipient, please immediately notify the sender by reply = e-mail or phone and delete this message and its attachm= ents, if any.

Personal data has been collected in accordance = with Regulation (EU) 2016/679 of the European Parliament and of the Council= of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the = free movement of such data. We inform you that the collected data is stored= in a file owned by MV INTERNATIONAL BIM SERVICES, S.L. In accordance with = the above mentioned Regulation, you have the right to exercise your rights to access, rectification, cance= llation, modification and opposition free of charge by sending an e-mail to info@mv-bim.com or by writing to the following address: Avenida Cardenal = Bueno Monreal 56 planta 6=AA 41012 Sevilla. &= nbsp;

=FC<= span lang=3D"EN-GB" style=3D"font-size:24.0pt;color:#31849B;mso-ligatures:s= tandardcontextual"> Please consider the environment before printing t= his e-mail

De: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>
Enviado el: mi=E9rcoles, 3 de junio de 2026 16:56
Para: Jos=E9 Mora <Josemor= a@mv-bim.com>
CC: Santiago Romero <Santiago.Romero@bmsgroup.com>
Asunto: RE: s#2026002267# -REF 9704988560 RESPUESTA AL ASEGURADO TRA= S QUEJA EN LA DEMORA DE ATENCION DE DA=D1OS POR EMPRESA REPARADORA- BUEN PA= STOR NI=D1O 1 E.1 02 DR CP 41007 SEVILLA

Buenas tardes Jose

En contestaci=F3n a vuestro escrito, os informamos de que, tal y co= mo os trasladamos ayer mediante correo electr=F3nico anexo m=E1s abajo, la = empresa reparadora REYMA SUR se encuentra actualmente a la espera de la correspondiente autorizaci=F3n del perito pa= ra poder iniciar los trabajos.

Como hemos comentado en otras ocasiones, los da=F1os objeto de este= expediente no pod=EDan ser reparados hasta que se hubiese subsanado por pa= rte de la comunidad la causa que los origin=F3. En fecha 11/05/2026 fue remitido a AXA la factura que nos aportasteis en l= a que quedaba acreditada la reparaci=F3n del origen, motivo por el cual AXA= procedi=F3 a activar nuevamente la intervenci=F3n de perito para verificar= la correcta subsanaci=F3n del origen del siniestro y evaluar el alcance de los trabajos de reparaci=F3n a realizar = por REYMA SUR.

Debemos informamos de que tanto en la tarde de ayer como en l= a ma=F1ana de hoy hemos contactado con el perito, solicit=E1ndole la m=E1xi= ma celeridad en la gesti=F3n y emisi=F3n de la autorizaci=F3n necesaria para que la empresa reparadora pueda ponerse en contacto con vos= otros y concertar la visita

Adicionalmente, si por razones de urgencia prefer=EDs no esperar a = la asignaci=F3n y coordinaci=F3n de la reparaci=F3n a trav=E9s de REYMA SUR= , pod=E9is optar por designar un reparador de vuestra elecci=F3n. En tal caso, ser=E1 necesario que nos remit=E1is previamente u= n presupuesto detallado y desglosado de los trabajos a realizar para su val= oraci=F3n y, en su caso, autorizaci=F3n por parte de la compa=F1=EDa asegur= adora

Respecto a vuestra consulta sobre la posibilidad de formular una re= clamaci=F3n, pod=E9is hac=E9rnosla llegar directamente a la corredur=EDa po= r escrito y nos encargaremos de trasladarla a la compa=F1=EDa aseguradora AXA para su tramitaci=F3n por los cauces cor= respondientes.

Quedamos a vuestra disposici=F3n para cualquier duda o aclaraci=F3n=

Saludos

Mayte Iglesias

Claims Handler

&nb= sp;

= Tel=E9fono = ; +3= 4 954 286 216 (Opc. 2 )

= Directo: &= nbsp; +34= 955 25 54 41
Email: &nbs= p; Mayte.Iglesias@= bmsgroup.com

3D"cid190*image001.jpg@01D98328.1991B410"

BMS= Mediaci=F3n Iberia Corredur=EDa de Seguros y Reaseguros, S.L.U.

Ave= nida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216 www.bmsgroup.com

De: Jos=E9 Mora <Josemora@mv-bim.com>
Enviado el: mi=E9rcoles, 3 de junio de 2026 16:21
Para: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>
Asunto: Re: s#2026002267# -REF 9704988560 TRASLADO INFO A ASEG SOBRE= ESTADO DE STRO. PDTE PERITO AUTORICE PTO DA=D1OS- BUEN PASTOR NI=D1O 1 E.1= 02 DR CP 41007 SEVILLA

Email origin= ated externally.

Buenas,

Solicitamos que nos de= la compa=F1=EDa un plazo estimado para acometer la reparacion, y si es pos= ible de ha exacta por escrito, ya que tenemos que viajar desde fuera para a= brir la puerta al t=E9cnico reparador.

Este asunto ya se repo= rto con car=E1cter urgente desde el primer d=EDa y van pasando las semanas = y los meses sin acci=F3n por parte de nuestra compa=F1=EDa aseguradora.

Al igual que tenemos o= tro siniestro, la compa=F1ia asignada casualmente es Reymasur. Parece evide= nte que Reymasur no tiene medios para acometer a corto plazo los trabajos.&= nbsp;

Iremos hacer algo al r= especto? La vivienda est=E1 destrozada como se ha reportado en emails anter= iores, y as=ED sigue.

Adem=E1s de lo anterio= r, Nos pod=E9is decir si podemos interponer una reclamaci=F3n oficial a la = compa=F1=EDa aseguradora por la demora en este expediente?

Saludos

Jose Mora

Director

&nbs= p;

MV-BIM // = InternationalBIMservices

Avda. Cardenal Bueno Monreal 56, planta= 6=AA, Sevilla 41012. Spain

Business Plaza. Plaza de Jos=E9 Moreno = Villa, 2. Esc. Dcha 1=BA C. 28008, Madrid

Tel:= +34 954 32 38 85

M: +34 657 96 57 33

M: +44 7383 022 077

Emai= l: josemora@mv-bim.com

web:= = www.mv-bim.com

De: Mayte Iglesias <M= ayte.Iglesias@bmsgroup.com>
Enviado: martes, junio 2, 2026 11:48:07 a. m.
Para: Jos=E9 Mora <Josemora= @mv-bim.com>
Asunto: RE: s#2026002267# -REF 9704988560 TRASLADO INFO A ASEG = SOBRE ESTADO DE STRO. PDTE PERITO AUTORICE PTO DA=D1OS- BUEN PASTOR NI=D1O = 1 E.1 02 DR CP 41007 SEVILLA

Buenos dias Jose

<= /o:p>

En este asunto en el d=EDa de ayer r= ecibimos el escrito anexo en l=EDneas inferiores, no obstante acabamos de h= ablar con el perito a fin que pueda agilizar el expediente

Te mantendr=E9 info= rmado sobre cualquier novedad

Saludos=

3D"AXA" <= /o:p>

Informaci=F3n sobre expedien= te

Apreciado Mediador,

En AXA nos comprometemos a ofrecer siempre el mejor servici= o, por eso te trasladamos la siguiente informaci=F3n con relaci=F3n al expe= diente de referencia.

Le he pasado el pto del reparador al perito para que confir= me si es correcto y se lo autorice si procede. Y tambi=E9n le he pasado not= a a PJ para que nos confirmen que el cuasante haya reparado la aver=EDa .Informado tambi=E9n el reparador

Datos rel= ativos al expediente

N=DAMERO DE P=D3LIZA:	86503449<= /span>
N=DAMERO DE EXPEDIENTE:	970498856= 0
FECHA DEL INCIDENTE:	04/04/202= 6
TOMADOR/A:
RAMO:	Hogar

Si necesitas m=E1s informaci=F3n, puedes contactar con noso= tros en el apartado Servicios -> Otros -> Mis Contactos del Nuevo Espacio de Distribuci=F3n. E= staremos encantados de ayudarte.

Gracias por tu confianza,

Tu Equipo AXA

3D"Facebook" <= /a>
=A9 Copyright 2026 AXA

3D"Paral=EDmpicos"

AXA Seg= uros Generales S.A. de Seguros y Reaseguros.
Inscrita en el R. M. de Baleares al Folio 63, Tomo 2.325, Hoja n=BA PM-6104= 1. Inscripci=F3n 2=AA. NIF A60917978. Domicilio Social: Monse=F1or Palmer, = 1 - 07014 Palma de Mallorca.

0000SIRIUSAXA001 D0026 20260529 14:28= .PAPYRUS ID_ENVIO_SRS006823467809

<= /o:p>

Mayte Iglesias

Claims Handler<= o:p>

Tel=E9fono = ; +34 954 286 216 (Opc. 2 ) =

Directo: = +34 955 25 54 41
Email: = ; &= nbsp;Mayte.Iglesia= s@bmsgroup.com

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Rea= seguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla=

T: +34 954 286 216&nb= sp; www.bmsgroup.com

<= /o:p>

De: Jos=E9 Mora <Josemora@mv-bim.com>
Enviado el: martes, 2 de junio de 2026 11:21
Para: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>
Asunto: RE: s#2026002267# -REF 9704988560 TRASLADO INFO A ASEG SOBRE= ESTADO DE STRO.- BUEN PASTOR NI=D1O 1 E.1 02 DR CP 41007 SEVILLA

<= /o:p>

Email origin= ated externally.

Este estamos tambi=E9n sin noticias de Reymasur ni d= e nadie.

Por favor pod=E9is enviarnos copia de la nota urgent= e que hab=E9is enviado a CIA?

Saludos

Jose Mora

Director

= ;

<= /b>

MV-BIM // Intern= ationalBIMservices

Avda. Cardenal Bueno Monreal 56, planta 6=AA, Sevilla = 41012. Spain

Business Plaza. Plaza de Jos=E9 Moreno Villa, 2. Esc. = Dcha 1=BA C. 28008, Madrid

Tel: +34 954 32 38 85

M:    +34 65= 7 96 57 33

M:    +44 73= 83 022 077

Emai= l: josemora@mv-bim.com

web:= www.mv-bim.com

&nbs= p;

= ;

M= V-BIM is a Building Magazine Award Winning Practice
= ;

IMPOR= TANT: The contents of= this e-mail message and any attachments are confidential and are intended = solely for addressee. The information may also be legally privileged. This transmission is sent in trust, for the so= le purpose of delivery to the intended recipient. If you have received this= transmission in error, any use, reproduction or dissemination of this tran= smission is strictly prohibited. If you are not the intended recipient, please immediately notify the = sender by reply e-mail or phone and delete this message= and its attachments, if any.

= ;

Perso= nal data has been collected in accordance with Regulation (EU) 2016/679 of = the European Parliament and of the Council of 27 April 2016 on the protecti= on of natural persons with regard to the processing of personal data and on the free movement of such data. We info= rm you that the collected data is stored in a file owned by MV INTERNATIONA= L BIM SERVICES, S.L. In accordance with the above mentioned Regulation, you= have the right to exercise your rights to access, rectification, cancellation, modification and opposition= free of charge by sending an e-mail to = info@mv-bim.com or by writing to the = following address: Avenida Cardenal Bueno Monreal 56 planta 6=AA 4101= 2 Sevilla. &nbs= p;

=FC Please = consider the environment before printing this e-mail

De: Mayte Iglesias <Mayte.Igles= ias@bmsgroup.com>
Enviado el: viernes, 29 de mayo de 2026 9:23
Para: Jos=E9 Mora <Josemora@mv-bim.com>
Asunto: RE: s#2026002267# -REF 9704988560 TRASLADO INFO A ASEG SOBRE= ESTADO DE STRO.- BUEN PASTOR NI=D1O 1 E.1 02 DR CP 41007 SEVILLA

<= /o:p>

Buenos dias Jose

<= /o:p>

Relacionado con el = siniestro de referencia, la empresa de asistencia de AXA se encuentra aun a= la espera que le sean autorizados los trabajos. Por nuestra parte hemos en= viado nota urgente a CIA para que no demore y los autoricen lo antes posible para que pueda citaros y comenzar = a reparar los da=F1os

<= /o:p>

Saludos

<= /o:p>

Mayte Iglesias

Claims Handler<= o:p>

Tel=E9fono      = ;       +34 954 286 216 (Opc. 2 ) =

Directo:      =        +34 955 25 54 41
Email:   = ;             &= nbsp;Mayte.Iglesia= s@bmsgroup.com

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Rea= seguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla=

T: +34 954 286 216&nb= sp; www.bmsgroup.com

<= /o:p>

<= /o:p>

De: Mayte Iglesias <Mayte.Igles= ias@bmsgroup.com>
Enviado el: lunes, 25 de mayo de 2026 11:10
Para: Jos=E9 Mora <Josemora@mv-bim.com>
Asunto: RE: s#2026002267# -REF 9704988560 A ASEG CIA UNA VEZ FINALIC= E ATENCION DA=D1OS REALIZAR=C1 ACCION DE RECOBRO A CIA DE CP- BUEN PASTOR N= I=D1O 1 E.1 02 DR CP 41007 SEVILLA

<= /o:p>

Buenos dias Jos=E9<= /span>

<= /o:p>

AXA una vez finalic= e la atenci=F3n de vuestros da=F1os, realizar=E1 la acci=F3n de recobro a l= a CIA aseguradora de la CP

Saludos=

<= /o:p>

Mayte Iglesias

Claims Handler<= o:p>

Tel=E9fono      = ;       +34 954 286 216 (Opc. 2 ) =

Directo:      =        +34 955 25 54 41
Email:   = ;             &= nbsp;Mayte.Iglesia= s@bmsgroup.com

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Rea= seguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla=

T: +34 954 286 216&nb= sp; www.bmsgroup.com

<= /o:p>

<= /o:p>

De: Jos=E9 Mora <Josemora@mv-bim.com>
Enviado el: lunes, 25 de mayo de 2026 10:58
Para: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>= ;
Asunto: RE: s#2026002267# -REF 9704988560 A ASEG TRALSADAMOS INFO SO= BRE ATENCION DA=D1OS - BUEN PASTOR NI=D1O 1 E.1 02 DR CP 41007 SEVILLA

<= /o:p>

Email origin= ated externally.

Buenas Mayte,

Es importante tener en cuenta que estas reparaciones= las deber=EDa cubrir el seguro de la propiedad que tenemos arriba, entiend= o que AXA est=E1 al tanto para recuperar estos costes no?

Saludos

Jose Mora

Director

= ;

<= /b>

MV-BIM // Intern= ationalBIMservices

Avda. Cardenal Bueno Monreal 56, planta 6=AA, Sevilla = 41012. Spain

Business Plaza. Plaza de Jos=E9 Moreno Villa, 2. Esc. = Dcha 1=BA C. 28008, Madrid

Tel: +34 954 32 38 85

M:    +34 65= 7 96 57 33

M:    +44 73= 83 022 077

Emai= l: josemora@mv-bim.com

web:= www.mv-bim.com

&nbs= p;

= ;

M= V-BIM is a Building Magazine Award Winning Practice
= ;

IMPOR= TANT: The contents of= this e-mail message and any attachments are confidential and are intended = solely for addressee. The information may also be legally privileged. This transmission is sent in trust, for the so= le purpose of delivery to the intended recipient. If you have received this= transmission in error, any use, reproduction or dissemination of this tran= smission is strictly prohibited. If you are not the intended recipient, please immediately notify the = sender by reply e-mail or phone and delete this message= and its attachments, if any.

= ;

Perso= nal data has been collected in accordance with Regulation (EU) 2016/679 of = the European Parliament and of the Council of 27 April 2016 on the protecti= on of natural persons with regard to the processing of personal data and on the free movement of such data. We info= rm you that the collected data is stored in a file owned by MV INTERNATIONA= L BIM SERVICES, S.L. In accordance with the above mentioned Regulation, you= have the right to exercise your rights to access, rectification, cancellation, modification and opposition= free of charge by sending an e-mail to = info@mv-bim.com or by writing to the = following address: Avenida Cardenal Bueno Monreal 56 planta 6=AA 4101= 2 Sevilla. &nbs= p;

=FC Please = consider the environment before printing this e-mail

De: Mayte Iglesias <Mayte.Igles= ias@bmsgroup.com>
Enviado el: lunes, 25 de mayo de 2026 10:56
Para: Jos=E9 Mora <Josemora@mv-bim.com>
Asunto: RE: s#2026002267# -REF 9704988560 A ASEG TRALSADAMOS INFO SO= BRE ATENCION DA=D1OS - BUEN PASTOR NI=D1O 1 E.1 02 DR CP 41007 SEVILLA

<= /o:p>

Buenos dias Jose

<= /o:p>

Conforme a lo comen= tado telef=F3nicamente, te informamos de que el pasado 13/05 los reparadore= s de REYMA SUR realizaron una visita para presupuestar los da=F1os.<= o:p>

<= /o:p>

El presupuesto ha s= ido recibido hoy en la central de REYMA SUR y ya ha sido remitido a AXA par= a solicitar la correspondiente autorizaci=F3n. Una vez reciban la conformid= ad, contactar=E1n contigo para iniciar los trabajos.

<= /o:p>

Te mantendremos inf= ormado de cualquier novedad.

SAludos=

<= /o:p>

Mayte Iglesias

Claims Handler<= o:p>

Tel=E9fono      = ;       +34 954 286 216 (Opc. 2 ) =

Directo:      =        +34 955 25 54 41
Email:   = ;             &= nbsp;Mayte.Iglesia= s@bmsgroup.com

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Rea= seguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla=

T: +34 954 286 216&nb= sp; www.bmsgroup.com

<= /o:p>

<= /o:p>

De: Mayte Iglesias <Mayte.Igles= ias@bmsgroup.com>
Enviado el: martes, 12 de mayo de 2026 13:35
Para: Jos=E9 Mora <Josemora@mv-bim.com>
Asunto: RE: s#2026002267# -REF 9704988560 A ASEG ORIGEN AXA ASIGNA A= REYMA SUR PARA ATENCION DA=D1OS - BUEN PASTOR NI=D1O 1 E.1 02 DR CP 41007 = SEVILLA

<= /o:p>

Buenas tardes Jose<= /span>

<= /o:p>

Del siniestro de re= ferencia, adjuntamos escrito de AXA donde asigna a REYMA SUR para la atenci= =F3n de los da=F1os, han de llamarte para coordinar cita<= /p>
Saludos

<= /o:p>

Mayte Iglesias

Claims Handler<= o:p>

Tel=E9fono      = ;       +34 954 286 216 (Opc. 2 ) =

Directo:      =        +34 955 25 54 41
Email:   = ;             &= nbsp;Mayte.Iglesia= s@bmsgroup.com

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Rea= seguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla=

T: +34 954 286 216&nb= sp; www.bmsgroup.com

<= /o:p>

<= /o:p>

De: Mayte Iglesias <Mayte.Igles= ias@bmsgroup.com>
Enviado el: lunes, 11 de mayo de 2026 15:46
Para: Jos=E9 Mora <Josemora@mv-bim.com>
Asunto: s#2026002267# -REF 9704988560 DE ASEG ORIGEN REPARADO SOLCII= TAMOS ASISTENCIA A AXA PARA QUE ATIENDA DA=D1OS - BUEN PASTOR NI=D1O 1 E.1 = 02 DR CP 41007 SEVILLA

<= /o:p>

Buenas tardes Jose<= /span>

<= /o:p>

Procedemos a solici= tar que asignen a REYMA SUR empresa reparadora de AXA para que atiendan los= da=F1os

Saludos=

<= /o:p>

Mayte Iglesias

Claims Handler<= o:p>

Tel=E9fono      = ;       +34 954 286 216 (Opc. 2 ) =

Directo:      =        +34 955 25 54 41
Email:   = ;             &= nbsp;Mayte.Iglesia= s@bmsgroup.com

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Rea= seguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla=

T: +34 954 286 216&nb= sp; www.bmsgroup.com

<= /o:p>

<= /o:p>

De: Jos=E9 Mora <Josemora@mv-bim.com>
Enviado el: lunes, 11 de mayo de 2026 14:58
Para: Mayte Iglesias <Mayte.Iglesias@bmsgroup.com>= ;
Asunto: RE: Rs#2026002267# -REF 9704988560 A ASEG TRAS LLAMADA CAUSA= NTE REPARA ORIGEN SOLICITAMOS JUST PARA QUE AXA ATIENDA DA=D1OS - BUEN PAST= OR NI=D1O 1 E.1 02 DR CP 41007 SEVILLA

<= /o:p>

Email origin= ated externally.

Mayte,

Como hablamos la semana pasada, la propietaria de ar= riba nos da la siguiente informaci=F3n:

Ventures IGA Real Estate SL
CIA TUIO
P=F3liza 51511
Numero de parte: TUI936376854<= /o:p>
Video donde se ve la reparaci=F3n de susti= tuci=F3n de tuber=EDa : https://we.tl/t-syy8vMz8pgWVsDBQ

Estamos a la espera de la factura o escrito por part= e de ellos.

No podemos ir activando con nuestro seguro la repara= ci=F3n en nuestra vivienda?

Saludos

Jose Mora

Director

= ;

MV-BIM // Intern= ationalBIMservices

Avda. Cardenal Bueno Monreal 56, planta 6=AA, Sevilla = 41012. Spain

Business Plaza. Plaza de Jos=E9 Moreno Villa, 2. Esc. = Dcha 1=BA C. 28008, Madrid

Tel: +34 954 32 38 85

M:    +34 65= 7 96 57 33

M:    +44 73= 83 022 077

Emai= l: josemora@mv-bim.com

web:= www.mv-bim.com

&nbs= p;

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M= V-BIM is a Building Magazine Award Winning Practice
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=FC Please = consider the environment before printing this e-mail

De: Mayte Iglesias <Mayte.Igles= ias@bmsgroup.com>
Enviado el: jueves, 7 de mayo de 2026 10:09
Para: Jos=E9 Mora <Josemora@mv-bim.com>
Asunto: Rs#2026002267# -REF 9704988560 A ASEG TRAS LLAMADA CAUSANTE = REPARA ORIGEN SOLICITAMOS JUST PARA QUE AXA ATIENDA DA=D1OS - BUEN PASTOR N= I=D1O 1 E.1 02 DR CP 41007 SEVILLA

<= /o:p>

Buenos dias Jose

<= /o:p>

Conforme a nuestra = conversaci=F3n telef=F3nica, seg=FAn nos has manifestado el causante ha pro= cedido a la reparaci=F3n del origen de los da=F1os en vuestro piso, en este= caso y para poder paralizar la defensa jur=EDdica y reactivar con AXA vuestro caso para que act=FAe REYMA sur para reparar v= uestros da=F1os, necesitamos alg=FAn tipo de justificante que acredite la r= eparaci=F3n por parte del causante (factura, fotos, escrito, etc.)

<= /o:p>

En caso de que el c= ausante haya procedido a reparar el origen por medio de su CIA aseguradora = precisamos del n=BA de referencia del expediente, para que posteriormente A= XA recobre vuestros da=F1os. Hasta el momento solo disponemos del N.=BA de P=F3liza y CIA junto con los datos del tomado= r

<= /o:p>

Ventures IGA Real Estate SL
CIA TUIO
P=F3liza 51511

<= /o:p>

Quedo a la espera d= e comentarios

Gracias=

<= /o:p>

Mayte Iglesias

Claims Handler<= o:p>

Tel=E9fono      = ;       +34 954 286 216 (Opc. 2 ) =

Directo:      =        +34 955 25 54 41
Email:   = ;             &= nbsp;Mayte.Iglesia= s@bmsgroup.com

BMS Mediaci=F3n Iberia Corredur=EDa de Seguros y Rea= seguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla=

T: +34 954 286 216&nb= sp; www.bmsgroup.com

<= /o:p>

<= /o:p>

This email and any attachment is confidential and ma= y contain copyright and/or legally privileged information. It may be read, = copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any di= ssemination, distribution or copying of this communication is strictly proh= ibited. If you received this e-mail by accident, please notify the sender i= mmediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not g= uaranteed. In addition, no liability or responsibility is accepted for viru= ses and it is your responsibility to scan any attachments. Please note that= for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Fin= ancial Conduct Authority (No. 309686)Registered in England at One America S= quare, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reasegu= ros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros = y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria d= e Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3= N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 9= 79196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BM= S Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are t= rading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your perso= nal information in connection with its insurance related activities please = read the Insurance Market Data Handling section, available at http://www.bmsgr= oup.com/data-privacy

For more information about the BMS Group please visi= t www.bmsgroup.com

P Please consider the environment before printing this e-mail.=

This email and any attachment is confidential and ma= y contain copyright and/or legally privileged information. It may be read, = copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any di= ssemination, distribution or copying of this communication is strictly proh= ibited. If you received this e-mail by accident, please notify the sender i= mmediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not g= uaranteed. In addition, no liability or responsibility is accepted for viru= ses and it is your responsibility to scan any attachments. Please note that= for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Fin= ancial Conduct Authority (No. 309686)Registered in England at One America S= quare, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reasegu= ros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros = y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria d= e Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3= N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 9= 79196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BM= S Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are t= rading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your perso= nal information in connection with its insurance related activities please = read the Insurance Market Data Handling section, available at http://www.bmsgr= oup.com/data-privacy

For more information about the BMS Group please visi= t www.bmsgroup.com

P Please consider the environment before printing this e-mail.=

This email and any attachment is confidential and ma= y contain copyright and/or legally privileged information. It may be read, = copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any di= ssemination, distribution or copying of this communication is strictly proh= ibited. If you received this e-mail by accident, please notify the sender i= mmediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not g= uaranteed. In addition, no liability or responsibility is accepted for viru= ses and it is your responsibility to scan any attachments. Please note that= for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Fin= ancial Conduct Authority (No. 309686)Registered in England at One America S= quare, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reasegu= ros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros = y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria d= e Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3= N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 9= 79196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BM= S Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are t= rading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your perso= nal information in connection with its insurance related activities please = read the Insurance Market Data Handling section, available at http://www.bmsgr= oup.com/data-privacy

For more information about the BMS Group please visi= t www.bmsgroup.com

P Please consider the environment before printing this e-mail.=

This email and any attachment is confidential and ma= y contain copyright and/or legally privileged information. It may be read, = copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any di= ssemination, distribution or copying of this communication is strictly proh= ibited. If you received this e-mail by accident, please notify the sender i= mmediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not g= uaranteed. In addition, no liability or responsibility is accepted for viru= ses and it is your responsibility to scan any attachments. Please note that= for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Fin= ancial Conduct Authority (No. 309686)Registered in England at One America S= quare, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reasegu= ros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros = y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria d= e Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3= N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 9= 79196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BM= S Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are t= rading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your perso= nal information in connection with its insurance related activities please = read the Insurance Market Data Handling section, available at http://www.bmsgr= oup.com/data-privacy

For more information about the BMS Group please visi= t www.bmsgroup.com

P Please consider the environment before printing this e-mail.=

This email and any attachment is confidential and ma= y contain copyright and/or legally privileged information. It may be read, = copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any di= ssemination, distribution or copying of this communication is strictly proh= ibited. If you received this e-mail by accident, please notify the sender i= mmediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not g= uaranteed. In addition, no liability or responsibility is accepted for viru= ses and it is your responsibility to scan any attachments. Please note that= for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Fin= ancial Conduct Authority (No. 309686)Registered in England at One America S= quare, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reasegu= ros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros = y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria d= e Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3= N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 9= 79196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BM= S Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are t= rading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your perso= nal information in connection with its insurance related activities please = read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-p= rivacy

For more information about the BMS Group please visi= t www.bmsgroup.com

P Please consider the environment before printing this e-mail.=