Subject: RE: S#2025005396# - REF CIA V53599701 A ASEG. ZONA NUEVAMENTE HUMEDA - AVD CASTELAO 2 1 3 A 15406 FERROL, A CORUÑA
From: Mayte Iglesias <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 11 Jun 2026 13:53:53 +0000

Buenas tardes Ana

Del siniestro de referencia, adjuntamos parte de trabajo del reparador de Mapfre, tras la visita realizada y después de llevar a cabo las mediciones oportunas, se observa que aún hay filtraciones, puesto que los valores de humedad son muy altos. Estoy a la espera que Mapfre nos informe al respecto pues el operario ha sugerido valorar nuevamente le origen

Saludos

Mayte Iglesias
Claims Handler

Teléfono             +34 954 286 216  (Opc. 2 )
Directo:              +34 955 25 54 41
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: Mayte Iglesias <[email-masked]>
Enviado el: viernes, 27 de marzo de 2026 14:18
Para: [email-masked]
CC: Enrique Belda <[email-masked]>
Asunto: RE: S#2025005396# - REF CIA V53599701 DE ASEG. CONFIRMA SELLADO - AVD CASTELAO 2 1 3 A 15406 FERROL, A CORUÑA

Buenas tardes Ana

Solicitado a Mapfre
Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 26 de marzo de 2026 14:00
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
CC: Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2025005396# - REF CIA V53599701 AL ASEG. PDTE SELLADO - AVD CASTELAO 2 1 3 A 15406 FERROL, A CORUÑA

Email originated externally.

________________________________

Buenos días Mayte,

Me confirman que han realizado los servicios de bricolaje y sellado. Espero que se les pueda atender a los vecinos afectados con la mayor brevedad posible.

Gracias y quedo a la espera de tus noticias.

Un saludo,

Ana Rivas

El 03.03.2026 16:49, Mayte Iglesias escribió:

Buenas tardes Ana

Salvo error por nuestra parte, nos encontramos a la espera que nos confirméis si habéis solicitado servicio de bricolaje para sellado de bañera y frisado de azulejos, con el fin que la CIA atienda los daños al 2ºA

Gracias

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/swq0CAPG4uYyYxmi9irSGaXmr?domain=bmsgroup.com/>

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: martes, 24 de febrero de 2026 15:25
Para: [email-masked]<mailto:[email-masked]>
CC: Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025005396# - REF CIA V53599701 DE ASEG. PDTE SELLADO - AVD CASTELAO 2 1 3 A 15406 FERROL, A CORUÑA

Buenas tardes Ana

Muchas gracias

Saludos

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/swq0CAPG4uYyYxmi9irSGaXmr?domain=bmsgroup.com/>

De: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Enviado el: martes, 24 de febrero de 2026 12:59
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2025005396# - REF CIA V53599701 AL ASEG. PDTE SELLADO - AVD CASTELAO 2 1 3 A 15406 FERROL, A CORUÑA

Email originated externally.

________________________________

Hola Mayte,

La inquilina no me dice nada. A ver si me contesta y te puedo confirmar.

Saludos,

Ana Rivas

El 23.02.2026 16:13, Mayte Iglesias escribió:

Buenas tardes Ana

Salvo error por nuestra parte, nos encontramos a la espera que nos confirméis si habéis solicitado servicio de bricolaje para sellado de bañera y frisado de azulejos, con el fin que la CIA atienda los daños al 2ºA

Gracias

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/swq0CAPG4uYyYxmi9irSGaXmr?domain=bmsgroup.com/>

De: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Enviado el: lunes, 16 de febrero de 2026 12:02
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2025005396# - REF CIA V53599701 AL ASEG. PDTE SELLADO - AVD CASTELAO 2 1 3 A 15406 FERROL, A CORUÑA

Email originated externally.

________________________________

Buenos días Mayte,

No es ningún error. El caso es que no me han informado aún de a ver realizado la reparación. En cuanto me digan, que les he escrito, te comento.

Gracias Mayte.

Un saludo,

Ana María

El 15.02.2026 18:53, Mayte Iglesias escribió:

Buenas tardes Ana

Salvo error por nuestra parte, nos encontramos a la espera que nos confirméis si habéis solicitado servicio de bricolaje para sellado de bañera y frisado de azulejos, con el fin que la CIA atienda los daños al 2ºA

Gracias

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/swq0CAPG4uYyYxmi9irSGaXmr?domain=bmsgroup.com/>

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 21 de enero de 2026 11:19
Para: [email-masked]<mailto:[email-masked]>
CC: Enrique Belda <[email-masked]<mailto:[email-masked]>>; Santiago Romero <[email-masked]<mailto:[email-masked]>>
Asunto: S#2025005396# - REF CIA V53599701 AL ASEG. CONFIRMAMOS ORIGEN DAÑOS - AVD CASTELAO 2 1 3 A 15406 FERROL, A CORUÑA

Buenos días Ana

De acuerdo a nuestra conversación telefónica tras acudir nueva empresa reparadora por parte de Mapfre confirman que el origen de los daños al tercero es con ocasión de un atasco en los botes sifónicos, además nos han informado que se iba a realizar un servicio de bricolaje para sellado de bañera y frisado de azulejos. Según me has informado tenéis personal que puede hacer el trabajo. Por favor avísame cuando esté realizado el sellado para que se atiendan los daños al perjudicado.

Procedemos por nuestra parte a la apertura de un parte por desatasco. En unos minutos recibirás un email con la referencia.

Saludos

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/AYrjCzKJZILlLXPuXhnS9V_8n?domain=bmsgroup.com>

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This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/AYrjCzKJZILlLXPuXhnS9V_8n?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/swq0CAPG4uYyYxmi9irSGaXmr?domain=bmsgroup.com/>

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