Subject: RE: s#2026001001# -REF CIA 00013020262934 CAMBIAN DE RESPONSABLE SOLICITAMOS DATOS
From: Mayte Iglesias <[email-masked]>
To: Roberto Garcia Cabello <[email-masked]>,José García Rondón <[email-masked]>
Cc: Santiago Romero <[email-masked]>, Enrique Belda <[email-masked]>, Luisa Maria Perez Garcia <[email-masked]>
Date: Wed, 8 Apr 2026 13:58:46 +0000

Bunas tardes @Roberto Garcia Cabello<mailto:[email-masked]>

Ante todo gracias por tu pronta respuesta, quedamos atentos a los comentarios de @José García Rondón<mailto:[email-masked]>
Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: Roberto Garcia Cabello <[email-masked]>
Enviado el: miércoles, 8 de abril de 2026 14:14
Para: Mayte Iglesias <[email-masked]>
CC: Santiago Romero <[email-masked]>; Enrique Belda <[email-masked]>; Luisa Maria Perez Garcia <[email-masked]>; José García Rondón <[email-masked]>
Asunto: RE: s#2026001001# -REF CIA 00013020262934 CAMBIAN DE RESPONSABLE SOLICITAMOS DATOS

Email originated externally.

________________________________
Buenos días, Mayte

Me informa Luis Maria que ya no gestiona estos asuntos, se ha reaperturado el expediente y se ha asignado en el día de hoy a mi compañero José Garcia que nos lee en copia y que procederá a gestionar vuestra petición,

Lamento lo ocurrido, pero estamos en proceso de integración y hemos tenido algunos cambios.

Un saludo

Roberto García Cabello
Prestaciones Multirriesgo Particulares
Centro de Tramitación Sevilla 1
 [Logotipo, nombre de la empresa  El contenido generado por IA puede ser incorrecto.]    

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 8 de abril de 2026 13:35
Para: Roberto Garcia Cabello <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; Enrique Belda <[email-masked]<mailto:[email-masked]>>; Luisa Maria Perez Garcia <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026001001# -REF CIA 00013020262934 CAMBIAN DE RESPONSABLE SOLICITAMOS DATOS

@Roberto Garcia Cabello<mailto:[email-masked]> ¿nos puedes facilitar los datos del nuevo responsable?
Gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/5YMvC6RqZFEVEBOF6h5T52nE7?domain=bmsgroup.com/>

De: Roberto Garcia Cabello <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 8 de abril de 2026 12:04
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; Enrique Belda <[email-masked]<mailto:[email-masked]>>; Luisa Maria Perez Garcia <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026001001# -REF CIA 00013020262934 CAMBIAN DE RESPONSABLE SOLICITAMOS DATOS

Email originated externally.

________________________________
Buenos días Mayte,

Como ya he informado no gestiono vuestras cuentas.

Un saludo

Roberto García Cabello
Prestaciones Multirriesgo Particulares
Centro de Tramitación Sevilla 1
 [Logotipo, nombre de la empresa  El contenido generado por IA puede ser incorrecto.]    

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 8 de abril de 2026 11:14
Para: Luisa Maria Perez Garcia <[email-masked]<mailto:[email-masked]>>; Roberto Garcia Cabello <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026001001# -REF CIA 00013020262934 CAMBIAN DE RESPONSABLE SOLICITAMOS DATOS
Importancia: Alta

Buenos días @Luisa Maria Perez Garcia<mailto:[email-masked]> @Roberto Garcia Cabello<mailto:[email-masked]>

Hasta la fecha no hemos recibido contestación alguna al email anexo más abajo, por favor dennos una respuesta pues dadas las circunstancias del siniestro vemos la necesitada de que se asigne perito, bien RTS o VETA con el fin de valorar los daños. Existen daños generalizados en la zona y les fue aportada nota de prensa

Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/5YMvC6RqZFEVEBOF6h5T52nE7?domain=bmsgroup.com/>

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 18 de marzo de 2026 11:14
Para: Luisa Maria Perez Garcia <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; Enrique Belda <[email-masked]<mailto:[email-masked]>>; Roberto Garcia Cabello <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026001001# -REF CIA 00013020262934 CAMBIAN DE RESPONSABLE SOLICITAMOS DATOS

Buenos dias @Luisa Maria Perez Garcia<mailto:[email-masked]>

Quedamos a la espera de comentarios al hilo del email anexo más abajo.
Muchas gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/5YMvC6RqZFEVEBOF6h5T52nE7?domain=bmsgroup.com/>

De: Roberto Garcia Cabello <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 18 de marzo de 2026 8:13
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; Enrique Belda <[email-masked]<mailto:[email-masked]>>; Luisa Maria Perez Garcia <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026001001# -REF CIA 00013020262934 CAMBIAN DE RESPONSABLE SOLICITAMOS DATOS

Email originated externally.

________________________________
Buenos días,

Pongo en copia al tramitador del expediente para que os informe. Expo 0001/30/2026/2934

Un saludo

Roberto García Cabello
Prestaciones Multirriesgo Particulares
Centro de Tramitación Sevilla 1
 [Logotipo, nombre de la empresa  El contenido generado por IA puede ser incorrecto.]    

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: martes, 17 de marzo de 2026 13:10
Para: Roberto Garcia Cabello <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026001001# -REF CIA 00013020262934 CAMBIAN DE RESPONSABLE SOLICITAMOS DATOS

¿Y podrías facilitarnos los datos del responsable que se haga cargo?
Mil gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/5YMvC6RqZFEVEBOF6h5T52nE7?domain=bmsgroup.com/>

De: Roberto Garcia Cabello <[email-masked]<mailto:[email-masked]>>
Enviado el: martes, 17 de marzo de 2026 12:46
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2026001001# -REF CIA 00013020262934 A RESPONSABLE SOLICITAMOS

Email originated externally.

________________________________
Buenos días, Mayte

Lamento no poder ayudaros, tras la nueva reordenación ya no me ocupo de vuestras cuentas, actualmente gestiono Bancaseguros, por lo que entiendo que debéis dirigiros al tramitador por la web.

Un saludo

Roberto García Cabello
Prestaciones Multirriesgo Particulares
Centro de Tramitación Sevilla 1
 [Logotipo, nombre de la empresa  El contenido generado por IA puede ser incorrecto.]    

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: martes, 17 de marzo de 2026 12:25
Para: Roberto Garcia Cabello <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: s#2026001001# -REF CIA 00013020262934 A RESPONSABLE SOLICITAMOS

PRECAUCIÓN: Este correo electrónico se originó desde fuera de la organización. No responda, ni haga clic en enlaces o abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
CAUTION: This email originated from outside of the organization. Do not reply, click links or open attachments unless you recognize the sender and know the content is safe.

Buenos dias @ROBERTO GARCIA CABELLO<mailto:[email-masked]>

Me alegra saludarte, espero que te encuentres bien.

El motivo de mi correo es solicitar tu ayuda en relación con el siniestro de referencia. La semana pasada solicitamos, por favor, la asignación de RTS o VETA con el fin de que se valoraran los graves daños sufridos en la vivienda de nuestro asegurado a causa de las fuertes lluvias. Hemos comprobado que el expediente fue cerrado al no superarse los umbrales establecidos. No obstante, aportamos notas de prensa que evidencian la existencia de daños generalizados en la zona, como el siguiente enlace:

https://www.diariodecadiz.es/noticias-provincia-cadiz/nuevos-desalojos-arcos-santiscal-barrio_0_2005819913.html<https://url.uk.m.mimecastprotect.com/s/uaJLC7Lr4uvEvJpfBi1Tomxt9?domain=diariodecadiz.es>

Es por ello, que te agradeceríamos que pudierais revisar nuevamente el caso y proceder con la asignación de perito.
Quedo atenta a tus comentarios.

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/5YMvC6RqZFEVEBOF6h5T52nE7?domain=bmsgroup.com/>

This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/ozUIC86v4clOlKvhMsQTycw_J?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/5YMvC6RqZFEVEBOF6h5T52nE7?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.
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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/ozUIC86v4clOlKvhMsQTycw_J?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/5YMvC6RqZFEVEBOF6h5T52nE7?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.
This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/ozUIC86v4clOlKvhMsQTycw_J?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/5YMvC6RqZFEVEBOF6h5T52nE7?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.
This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/ozUIC86v4clOlKvhMsQTycw_J?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/5YMvC6RqZFEVEBOF6h5T52nE7?domain=bmsgroup.com/>

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