Subject: S#2026000589# REF CIA 658664961 A ASEG. INDEMNIZACION DE CIA
From: Mayte Iglesias <[email-masked]>
To: MARIA MARTIN-ESCANCIANO <[email-masked]>
Cc: Enrique Belda <[email-masked]>
Date: Mon, 30 Mar 2026 06:27:16 +0000

Buenos dias María

Anexamos en líneas inferiores justificante de transferencia emitida por la CIA con relación a los daños ocasionados en tu vivienda

Saludos

"Les comunicamos que, desde el 30 de Marzo hasta 01 de Abril, nuestro horario de trabajo será de 08:00 a 14:30h.”

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: MARIA MARTIN-ESCANCIANO <[email-masked]>
Enviado el: viernes, 27 de marzo de 2026 16:22
Para: Mayte Iglesias <[email-masked]>
CC: Enrique Belda <[email-masked]>
Asunto: Re: S#2026000589# REF CIA 658664961 A ASEG. APORTA FACTURA ARREGLO RADIADOR Y DAÑOS SIN DESGLOSAR SE SOLICITA DESGLOSE

Email originated externally.

________________________________
Buenas tardes:
Adjunto envío las fotos sobre el arreglo del radiador, se ajustaron las llaves y nada más.
Muchas gracias

María M.Escanciano

El El mié, 25 mar 2026 a las 16:32, Mayte Iglesias <[email-masked]<mailto:[email-masked]>> escribió:
Buenas tardes Maria

Necesitamos que venga desglosado para conocer el importe de ambas partidas. Date cuenta que la CIA solo te indemniza por los daños materiales y no la reparación del radiador.
Quedamos a la espera de recibirlo
Gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla<https://url.uk.m.mimecastprotect.com/s/fgZ1CzKJZIL571BU4fnS9m6SE?domain=google.com>
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/qG_aCD9L4uP4y9mHZsNSjzurU?domain=bmsgroup.com>

De: MARIA MARTIN-ESCANCIANO <[email-masked]<mailto:[email-masked]>>
Enviado el: martes, 24 de marzo de 2026 18:21
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2026000589# REF CIA 658664961 A ASEG. PDTE FACTURA ARREGLO RADIADOR

Email originated externally.

________________________________
Buenas tardes;
Adjunto la factura en la que aclara que está incluido en el precio el arreglo del radiador.
Un saludo
María M. Escanciano

El mar, 24 mar 2026 a las 16:57, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:
Buenas tardes María

Salvo error por nuestra parte no hemos recibido la factura correspondiente al arreglo del radiador
Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla<https://url.uk.m.mimecastprotect.com/s/fgZ1CzKJZIL571BU4fnS9m6SE?domain=google.com>
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/qG_aCD9L4uP4y9mHZsNSjzurU?domain=bmsgroup.com>

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 19 de marzo de 2026 9:28
Para: MARIA MARTIN-ESCANCIANO <[email-masked]<mailto:[email-masked]>>
CC: Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2026000589# REF CIA 658664961 A ASEG. ACLARACIONES PDTE FACTURA ARREGLO RADIADOR

Buenos dias Maria

Efectivamente, es la factura que les solicitamos desde un primero momento, según el hilo de correos anexos más abajo. En este sentido como los daños por agua ya están solventados de manera particular necesitamos la factura del arreglo del radiador, a fin de solicitar a la CIA que le abone la factura correspondiente al arreglo de los rodapiés.

Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla<https://url.uk.m.mimecastprotect.com/s/fgZ1CzKJZIL571BU4fnS9m6SE?domain=google.com>
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/qG_aCD9L4uP4y9mHZsNSjzurU?domain=bmsgroup.com/>

De: MARIA MARTIN-ESCANCIANO <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 19 de marzo de 2026 9:01
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2026000589# REF CIA 658664961 DE ASEG. APORTA FACTURA REPARACION DAÑOS PDTE FACTURA ARREGLO RADIADOR

Email originated externally.

________________________________
Buenos días;
perdona, que no me aclaro, entonces la factura que envío no vale y hay que mandar del arreglo del radiador? o se van a pagar las dos ?
Muchas gracias
María M. Escanciano

El mié, 18 mar 2026 a las 13:19, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:
Buenas tardes María

Damos acuse de recibo de la factura adjunta correspondiente a la reparación de los daños en el rodapié, pero falta la documentación más importante y es la que solicitaba Allianz, según carta anexa más abajo y es la factura de reparación del radiador.

Quedamos a la espera de recibirla
Gracias

Gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla<https://url.uk.m.mimecastprotect.com/s/fgZ1CzKJZIL571BU4fnS9m6SE?domain=google.com>
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/qG_aCD9L4uP4y9mHZsNSjzurU?domain=bmsgroup.com>

De: MARIA MARTIN-ESCANCIANO <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 18 de marzo de 2026 11:57
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2026000589# REF CIA 658664961 DE ASEG. EN BREVE REMITIRA FACTURA ARREGLO RADIADOR

Email originated externally.

________________________________
Buenos días;
Disculpa por tardar tanto, pero he tenido aluvión de trabajo y no he dado pie con bola.
Te envío la factura del cambio de rodapié en la zona del radiador que perdía agua del salón.
Muchas gracias
María M. Escanciano

El mié, 4 mar 2026 a las 11:44, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:
Buenos dias María

No se preocupe, lo entendemos quedamos a la espera
Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla<https://url.uk.m.mimecastprotect.com/s/fgZ1CzKJZIL571BU4fnS9m6SE?domain=google.com>
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/qG_aCD9L4uP4y9mHZsNSjzurU?domain=bmsgroup.com>

De: MARIA MARTIN-ESCANCIANO <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 4 de marzo de 2026 10:03
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2026000589# REF CIA 658664961 A ASEG. CIA SOLICITA FACTURA ARREGLO RADIADOR

Email originated externally.

________________________________
Buenos días;
Aunque sorprendente, no he conseguido que la arreglen hasta esta semana, en cuanto lo termine les pido la factura.
Un saludo
María Escanciano

El lun, 2 mar 2026 a las 8:57, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:
Buenos dias Maria

Del siniestro de referencia, Allianz tras recibir informe pericial solicita que aportes la factura de reparación del radiador, anexamos escrito de CIA más abajo. En cuanto a los daños, agradeceremos nos aclares si deseas recibir indemnización económica, o bien deseas que asistencia se haga cargo de e ellos.  En caso de optar por la opción de indemnización, sugerimos que nos aportes presupuestos de reparación de los daños.

Quedamos atentos a comentarios
Gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla<https://url.uk.m.mimecastprotect.com/s/fgZ1CzKJZIL571BU4fnS9m6SE?domain=google.com>
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/qG_aCD9L4uP4y9mHZsNSjzurU?domain=bmsgroup.com>

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: martes, 3 de febrero de 2026 16:28
Para: [email-masked]<mailto:[email-masked]>
CC: Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: S#2026000589# REF CIA 658664961 A ASEG. CONFIRMO APERTURA CIA ENVIA PERITO

Buenas tardes, María:

Hemos procedido a comunicar el siniestro a la compañía de seguros ALLIANZ, se ha solicitado que intervenga perito quien le llamará previamente para coordinar cita y valorar los daños. Si la fuga proviene del sistema de calefacción como me ha indicado, le ruego nos aporte la factura de reparación de la misma. La referencia asignada por la compañía es la 658664961

IMPORTANTE: Para futuras comunicaciones de siniestro pueden realizarlo de manera telefónica en el 954 286 216 Opción 2. Nuestro horario de atención al cliente es de L a J de 8:00AM a 17.30PM y los viernes de 8.30 a 14:00PM, o bien por este medio al correo genérico del Departamento de Siniestros ([email-masked]<mailto:[email-masked]>), a fin de que el Manager del Departamento pueda asignar el caso al tramitador correspondiente.

Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla<https://url.uk.m.mimecastprotect.com/s/fgZ1CzKJZIL571BU4fnS9m6SE?domain=google.com>
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/qG_aCD9L4uP4y9mHZsNSjzurU?domain=bmsgroup.com/>

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/fzVFCBLJ4uoYyGmUNiAS22cU7?domain=bmsgroup.com>
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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/fzVFCBLJ4uoYyGmUNiAS22cU7?domain=bmsgroup.com>
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