Subject: s#2025003589# - Ref. CIA 25U015745 A ADMÓN ADELANTAMOS RESOLUCION - DAÑOS VIVIENDA 88
From: Mayte Iglesias <[email-masked]>
To: Administraciones Hernández<[email-masked]>
Cc: Enrique Belda <[email-masked]>
Date: Fri, 5 Dec 2025 09:22:31 +0000

Buenos días Noemí

Por favor no nos molestas para nada, estamos a vuestra disposición parea ayudaros y solventaros cualquier duda o petición.

Anexo en líneas inferiores información emitida por HELVETIA, los daños que reclama la perjudicada son los mismos que los del siniestro anterior 25U003076, e incluso agravados

En este sentido por el siniestro 25U003076 le fue abonado a la perjudicada de la vivienda 88 la cantidad de 241.22€. Por tanto, por este siniestro el 25U015745   la CIA no abona importe económico alguno por las razones expuestas.

En caso de no estar de acuerdo, puede reclamar sus daños a través de su seguro privativo.
Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: Administraciones Hernández <[email-masked]>
Enviado el: viernes, 5 de diciembre de 2025 9:38
Para: Mayte Iglesias <[email-masked]>
Asunto: RE: s#2025003589# - Ref. CIA 25U015745 INFORMACION A ASGDO - FACTURAS ARREGLO ORIGEN - DAÑOS VIVIENDA 88

Email originated externally.

________________________________
Buenos días Mayte
Perdona que te moleste de nuevo con el tema de esta propietaria (que es un poco difícil) del apartamento 88 que me ha escrito diciendo que sigue sin recibir las indemnizaciones por los siniestros abiertos en su vivienda,
Por favor, échale un vistazo y me dices,
Muchas gracias, un abrazo
Noemi

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 15 de octubre de 2025 12:57
Para: Administraciones Hernández <[email-masked]<mailto:[email-masked]>>
CC: Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2025003589# - Ref. CIA 25U015745 INFORMACION A ASGDO - FACTURAS ARREGLO ORIGEN - DAÑOS VIVIENDA 88

Buenos dias Noemí

Tenemos reclamada la CIA información relacionada con la indemnización, nos alegan que han solicitado una serie de aclaraciones al perito con respecto a los daños de esta vivienda.

Seguimos insistiendo
Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/iiPyC1rlRuzwzXVsLfOFVqFfL?domain=bmsgroup.com/>

De: Administraciones Hernández <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 15 de octubre de 2025 10:45
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2025003589# - Ref. CIA 25U015745 INFORMACION A ASGDO - FACTURAS ARREGLO ORIGEN - DAÑOS VIVIENDA 88

Email originated externally.

________________________________
Buenos días Mayte
Por favor, podrías verificar este expediente a ver si ya indemnizan lo que queda y podemos cerrarlo?
Me harías un gran favor, por el carácter de este propietario….
Gracias, saludos
Noemi

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: lunes, 29 de septiembre de 2025 15:42
Para: Administraciones Hernández <[email-masked]<mailto:[email-masked]>>
CC: Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: s#2025003589# - Ref. CIA 25U015745 INFORMACION A ASGDO - FACTURAS ARREGLO ORIGEN - DAÑOS VIVIENDA 88

Buenas tardes Noemí

Me encuentro bien, espero que tú también.

Con respecto a este siniestro seguimos a la espera que perito remita la valoración de los daños de la perjudicada. Justamente esta mañana hemos reclamado, te anexo solicitud

Este es el único siniestro que tenemos pendiente con esta perjudicada, pues el : 25U003076 – Fecha de Siniestro: 03.02.25 ya le fue abonada los 241.22€

Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/iiPyC1rlRuzwzXVsLfOFVqFfL?domain=bmsgroup.com/>

De: Administraciones Hernández <[email-masked]<mailto:[email-masked]>>
Enviado el: lunes, 29 de septiembre de 2025 13:16
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: RV: s#2025003589# - Ref. CIA 25U015745 INFORMACION A ASGDO - FACTURAS ARREGLO ORIGEN - DAÑOS VIVIENDA 88

Email originated externally.

________________________________
Buenos días Mayte!
Espero estés bien,
Seguimos con el tema de esta propietaria de apartamento 88 de Alhambra del Golf, que, es la que llamó por teléfono y que no te deja ni hablar…
Quiere saber como va el tema y cuando va a recibir el resto de indemnización…
Por favor, me puedes decir algo cuando tengas un momento?
Gracias, saludos
Noemi

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: martes, 9 de septiembre de 2025 9:23
Para: Administraciones Hernández <[email-masked]<mailto:[email-masked]>>
CC: Enrique Belda <[email-masked]<mailto:[email-masked]>>
Asunto: s#2025003589# - Ref. CIA 25U015745 INFORMACION A ASGDO - FACTURAS ARREGLO ORIGEN - DAÑOS VIVIENDA 88

Buenos dias Noemi

Pues de momento no tenemos información alguna sobre la valoración de los daños de la vivienda 88, debido a que la CIA a fecha de hoy no ha revisado el informe pericial, hemos reclamado información

Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/iiPyC1rlRuzwzXVsLfOFVqFfL?domain=bmsgroup.com/>

De: Administraciones Hernández <[email-masked]<mailto:[email-masked]>>
Enviado el: lunes, 8 de septiembre de 2025 9:26
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: RE: s#2025003589# - Ref. CIA 25U015745 INFORMACION A ASGDO - DAÑOS VIVIENDA 88

Email originated externally.

________________________________
Buenos días Mayte
Me ha escrito hoy la propietaria del apartamento 88 Sandra Oriol preguntándome si tenemos alguna respuesta o indemnización que hacerle llegar…. Por favor dime algo. Ella me habla de una indemnización de 240€ pero no sé de donde sale.
Gracias, saludos
Noemi

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 30 de julio de 2025 8:20
Para: Administraciones Hernández <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>
Asunto: s#2025003589# - Ref. CIA 25U015745 INFORMACION A ASGDO - DAÑOS VIVIENDA 88

Buenos dias Noemi

Con relación al expediente de referencia, informamos que el perito ha visitado al perjudicado y valorado daños. En cuanto entregue informe pericial la CIA ha de emitir la resolución del expediente, tan pronto recibamos dicha resolución os la remitiremos

Saludos

Les comunicamos que, desde el 30 junio hasta el 31 agosto, nuestro horario de trabajo será de 08:00 AM a 14:30 PM.

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/iiPyC1rlRuzwzXVsLfOFVqFfL?domain=bmsgroup.com/>

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/1Z_yC32nWIAYAvnC2iqFQfmma?domain=bmsgroup.com>
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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/1Z_yC32nWIAYAvnC2iqFQfmma?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/iiPyC1rlRuzwzXVsLfOFVqFfL?domain=bmsgroup.com/>

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