Subject: s#2025005545# -REF CIA 9704693007 FACILITAM,OS REF AL ASEGURADO RE: Siniestro ducha Amparo 60, 3º Interior Centro
From: Mayte Iglesias <[email-masked]>
To: Carla Lorigados <[email-masked]>
Cc: Enrique Belda <[email-masked]>
Date: Mon, 24 Nov 2025 07:12:19 +0000

Buenos dias

Hemos procedido a comunicar el siniestro a su compañía de seguros AXA, se ha solicitado que intervenga los reparadores peritos previamente te llamará para coordinar cita y valorar origen y daños a perjudicado.  Ruego me informes si serás tu la persona de contacto de cara al perito, de lo contrario necesito nombre y teléfono de contacto.
La referencia asignada por la compañía es la 9704693007

IMPORTANTE: Puedes comunicarnos de forma directa los siniestros a nuestra correduría, bien por este medio o por tlf. Nuestro horario de atención al cliente es de L a J de 8:00AM a 17.30PM y los viernes de 8.30 a 14:00PM la comunicación de nuevos siniestros ha de efectuarse al correo genérico del Departamento de Siniestros ([email-masked]<mailto:[email-masked]> ), a fin de que el Manager del Departamento pueda asignar el caso al tramitador correspondiente.

Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: Carla Lorigados <[email-masked]>
Enviado el: viernes, 21 de noviembre de 2025 9:51
Para: Mayte Iglesias <[email-masked]>
Asunto: Re: Siniestro ducha Amparo 60, 3º Interior Centro

Email originated externally.

________________________________
Hola Mayte, buenos días:

La inquilina del piso de abajo de Amparo 60 se ha quejado nuevamente de que le ha vuelto a caer agua de nuestro plato de ducha. Adjunto la foto que me ha enviado donde se pueden ver los daños causados.

Mañana irá el albañil y el fontanero a levantarlo porque la vez pasada se cambió la válvula y se le dio una lechada pero parece que ha vuelto el problema.

Te agradecería si pudieras abrir un parte y si pudieras asignar una perito para ver qué tipo de cobertura tiene la reparación.

Muchas gracias.

Un abrazo.

El jue, 3 jul 2025 a las 8:07, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:
Lo voy a reclamar

Les comunicamos que, desde el 30 junio hasta el 31 agosto, nuestro horario de trabajo será de 08:00 AM a 14:30 PM.

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FtYYC59pYujWRRZhyilCkZ2GH?domain=bmsgroup.com>

De: Carla Lorigados <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 2 de julio de 2025 14:15
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: Siniestro ducha Amparo 60, 3º Interior Centro

Email originated externally.

________________________________
Sí, Mayte, sobre ese. Todavía no recibimos el pago.

Muchas gracias.

—
Carla Lorigados
666.719.898

El 2 jul 2025, a las 14:03, Mayte Iglesias <[email-masked]<mailto:[email-masked]>> escribió:

Buenas tardes Carla

Entiendo que nos preguntas cobre el siniestro por lo daños por agua ocasionados el vecino inferior del 21.04.25. Te adjunto correo enviado en su día, ¿no habéis recibido el pago?
Saludos

Les comunicamos que, desde el 30 junio hasta el 31 agosto, nuestro horario de trabajo será de 08:00 AM a 14:30 PM.

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FtYYC59pYujWRRZhyilCkZ2GH?domain=bmsgroup.com>

De: Carla Lorigados <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 2 de julio de 2025 10:01
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: Siniestro ducha Amparo 60, 3º Interior Centro

Email originated externally.

________________________________
Hola Mayte, buenos días:

Salvo error por mi parte, no hemos recibido esta indemnización.

Podrías revisarlo?

Muchas gracias!

—
Carla Lorigados
666.719.898

El 20 may 2025, a las 23:05, Carla Lorigados <[email-masked]<mailto:[email-masked]>> escribió:

Hola Mayte, buenas tardes:

Te agradecería si pudieras confirmarme el importe que debemos de esperar por parte de la aseguradora como compensación a este siniestro.

Muchas gracias.

Un abrazo.

El mié, 14 may 2025 a las 8:57, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:
[like]
Mayte Iglesias reacted to your message:
________________________________
From: Carla Lorigados <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 13, 2025 3:46:07 PM
To: Maria Dolores Gonzalez Garcia <[email-masked]<mailto:[email-masked]>>
Cc: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Subject: Siniestro ducha Amparo 60, 3º Interior Centro

Email originated externally.

________________________________
Hola Lola, buenas tardes:

Adjunto la factura que me envió el operario por la sustitución de la válvula de la ducha del piso sito en Madrid, Calle Amparo 60, 3º Interior Centro para que se lo podamos reclamar a la compañía. Además, te envío también las fotos que me enviaron los inquilinos de la reparación y de cómo ha quedado.

Muchas gracias por tu atención.

Un abrazo.

--
Carla Lorigados
666.719.898
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BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/jgAzC4RoXF0766BTxhrC4_zHi?domain=bmsgroup.com>
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Carla Lorigados
666.719.898
This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/jgAzC4RoXF0766BTxhrC4_zHi?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FtYYC59pYujWRRZhyilCkZ2GH?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.
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This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/jgAzC4RoXF0766BTxhrC4_zHi?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FtYYC59pYujWRRZhyilCkZ2GH?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.

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Carla Lorigados
666.719.898