Subject: s#2025003658# REF CIA 9704451749 AL ASEG SOLICITAMOS FACTURA ARREGLO ORIGEN RE: Nuevo parte
From: Mayte Iglesias <[email-masked]>
To: Inma Isorna <[email-masked]>
Cc: Enrique Belda <[email-masked]>
Date: Fri, 21 Nov 2025 07:19:34 +0000

Buenos dias Inmaculada

Le adjunto email donde le solicitamos la factura de reparación
Gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: Inma Isorna <[email-masked]>
Enviado el: jueves, 20 de noviembre de 2025 18:17
Para: Mayte Iglesias <[email-masked]>
Asunto: Re: Nuevo parte

Email originated externally.

________________________________
Buenas tardes Mayte,

Por favor me podrías comentar como va la cosa.

Espero que estes bien, un saludo

El dom, 16 nov 2025 a las 20:27, Inma Isorna (<[email-masked]<mailto:[email-masked]>>) escribió:
Buenas tardes Mayte,

Espero que estes muy bien.
Por fin el fontanero me ha mandado la factura de la reparación de la tubería de la piscina
Por favor, ¿podrían enviar al pintor para arreglar los daños de la vecina?

Muchas gracias. Un cordial saludo

El lun, 10 nov 2025 a las 23:10, Inma Isorna (<[email-masked]<mailto:[email-masked]>>) escribió:
Buenas tardes Mayte,

por favor me podrías decir hasta cuando está este seguro vigente?

Un saludo

El lun, 3 nov 2025 a las 17:22, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:
Buenas tardes Inma

Gracias por la respuesta, en este sentido de comunicar el siniestro, y al no existir daños algunos a su vecina, la CIA seguramente rehusaría el siniestro debido a que no existen daños a terceros y puede que el origen sea un tema de mantenimiento. No obstante, le ruego nos remita fotos de la fachada para conocer su estado y analizar su caso

Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JZdXCJqg5TrpJ07uzi5Cy9MW3?domain=bmsgroup.com>

De: Inma Isorna <[email-masked]<mailto:[email-masked]>>
Enviado el: viernes, 31 de octubre de 2025 20:11
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: Nuevo parte

Email originated externally.

________________________________
Buenas tardes Mayte,

La vecina no ha sufrido ningún daño

Muchas gracias

El vie, 31 oct 2025 a las 13:00, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:
Buenos dias Inma

Soy Mayte del Dpto. de Siniestros. Ruego nos informe si le ha provocado algún daño a su vecina
Gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JZdXCJqg5TrpJ07uzi5Cy9MW3?domain=bmsgroup.com>

De: Inma Isorna <[email-masked]<mailto:[email-masked]>>
Enviado el: viernes, 31 de octubre de 2025 12:36
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Nuevo parte

Email originated externally.

________________________________
Buenos días Myriam

Me ha llamado la vecina y me refiere que se ha desprendido un cascote desde un muro de mi casa hasta su patio. Fue el día 29 durante las lluvias.
Por favor, podrías abrirme otro parte al seguro?

Muchas gracias
Espero que estés muy bien. Besos
Inmaculada Isorna Retamino
This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/y9LKCG5O4SYW7jVU7h9CBuNJi?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JZdXCJqg5TrpJ07uzi5Cy9MW3?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.

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Inmaculada Isorna Retamino
This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/y9LKCG5O4SYW7jVU7h9CBuNJi?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JZdXCJqg5TrpJ07uzi5Cy9MW3?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.

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Inmaculada Isorna Retamino

--
Inmaculada Isorna Retamino

--
Inmaculada Isorna Retamino

Subject: s#2025003658# REF CIA 9704451749 AL ASEG SOLICITAMOS FACTURA ARREGLO ORIGEN RE: Nuevo parte
From: Mayte Iglesias <[email-masked]>
To: Inma Isorna <[email-masked]>
Cc: Enrique Belda <[email-masked]>
Date: Mon, 17 Nov 2025 07:29:46 +0000

Buenos días

Necesitamos que nos aporte la factura.

Saludos

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: Inma Isorna <[email-masked]>
Enviado el: domingo, 16 de noviembre de 2025 20:28
Para: Mayte Iglesias <[email-masked]>
Asunto: Re: Nuevo parte

Email originated externally.

  _____

Buenas tardes Mayte,

Espero que estes muy bien.

Por fin el fontanero me ha mandado la factura de la reparación de la tubería de la piscina

Por favor, ¿podrían enviar al pintor para arreglar los daños de la vecina?

Muchas gracias. Un cordial saludo

El lun, 10 nov 2025 a las 23:10, Inma Isorna (<[email-masked]<mailto:[email-masked]>>) escribió:

   Buenas tardes Mayte,

   por favor me podrías decir hasta cuando está este seguro vigente?

   Un saludo

   El lun, 3 nov 2025 a las 17:22, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:

      Buenas tardes Inma

      Gracias por la respuesta, en este sentido de comunicar el siniestro, y al no existir daños algunos a su vecina, la CIA seguramente rehusaría el siniestro debido a que no existen daños a terceros y puede que el origen sea un tema de mantenimiento. No obstante, le ruego nos remita fotos de la fachada para conocer su estado y analizar su caso

      Saludos

      Mayte Iglesias

      Claims Handler

      Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/AgiwCRoq9SmvK09TPiLC1KRiG?domain=bmsgroup.com>

      De: Inma Isorna <[email-masked]<mailto:[email-masked]>>
      Enviado el: viernes, 31 de octubre de 2025 20:11
      Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
      Asunto: Re: Nuevo parte

      Email originated externally.

        _____

      Buenas tardes Mayte,

      La vecina no ha sufrido ningún daño

      Muchas gracias

      El vie, 31 oct 2025 a las 13:00, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:

         Buenos dias Inma

         Soy Mayte del Dpto. de Siniestros. Ruego nos informe si le ha provocado algún daño a su vecina

         Gracias

         Mayte Iglesias

         Claims Handler

         Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/AgiwCRoq9SmvK09TPiLC1KRiG?domain=bmsgroup.com>

         De: Inma Isorna <[email-masked]<mailto:[email-masked]>>
         Enviado el: viernes, 31 de octubre de 2025 12:36
         Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
         Asunto: Nuevo parte

         Email originated externally.

           _____

         Buenos días Myriam

         Me ha llamado la vecina y me refiere que se ha desprendido un cascote desde un muro de mi casa hasta su patio. Fue el día 29 durante las lluvias.

         Por favor, podrías abrirme otro parte al seguro?

         Muchas gracias

         Espero que estés muy bien. Besos

         Inmaculada Isorna Retamino

         This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

         BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

         BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

         BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

         For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/XgL3CQ0p4sAkDlGuPhlCGRjF1?domain=bmsgroup.com>

         For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/AgiwCRoq9SmvK09TPiLC1KRiG?domain=bmsgroup.com/>

         • Please consider the environment before printing this e-mail.

      --

      Inmaculada Isorna Retamino

      This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

      BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

      BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

      BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

      For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/XgL3CQ0p4sAkDlGuPhlCGRjF1?domain=bmsgroup.com>

      For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/AgiwCRoq9SmvK09TPiLC1KRiG?domain=bmsgroup.com/>

      • Please consider the environment before printing this e-mail.

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   Inmaculada Isorna Retamino

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   Inmaculada Isorna Retamino