Subject: RE: s#2025004235# - REF CIA 654814542 PERITO CONFIRMA CIERRE INFORME - ELENA BASSAS BAENA DE LEON
From: Mayte Iglesias <[email-masked]>
To: rruiz <[email-masked]>
Cc: Enrique Belda <[email-masked]>
Date: Tue, 11 Nov 2025 08:30:31 +0000

Buenos dias Rebeca

muchísimas gracias
Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: rruiz <[email-masked]>
Enviado el: martes, 11 de noviembre de 2025 9:26
Para: Mayte Iglesias <[email-masked]>
Asunto: Re: s#2025004235# - REF CIA 654814542 RECLAMO A PERITO ENTREGA INFORME - ELENA BASSAS BAENA DE LEON
Importancia: Alta

Email originated externally.

________________________________

Buenos día Mayte,

Ya está el encargo cerrado, que como le comenté a Pablo el pasado miércoles y os trasmití, estaba listo la semana pasada, pero necesitaba autorización para su cierre.

Saludos y disculpad la demora.

Muchas gracias.
---
Rebeca Ruiz Barranquero
Perito IRD, Comisario de Averías.
622372031
www.criteriaclaims.com<https://url.uk.m.mimecastprotect.com/s/qS9PCQ0p4sr0q7pirtlCGAat7?domain=criteriaclaims.com>

El 2025-11-10 14:26, Mayte Iglesias escribió:

Buenas tardes Rebeca

Seguimos pendientes de la entrega del informe. Lamentablemente, llevamos ya bastante retraso con este caso y el cliente está presionando para obtener una respuesta. Te ruego encarecidamente que cierres este tema lo antes posible, ya que el cliente nos está reclamando de forma insistente.

Entendemos la alta carga de trabajo, pero en dos ocasiones nos has indicado una fecha de entrega que no se ha cumplido, y no podemos seguir trasladando plazos que luego no se cumplen.

Agradezco mucho tu esfuerzo y tu colaboración para poder resolver esto cuanto antes.

Un saludo,

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

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