Subject: S#2025004943# REF CIA AU01 AU01 2025/25556 ACEPTACIÓN CIA/C Y PERITACIÓN
From: Reyes García-Junco Riego<[email-masked]>
To: Irene Duarte Alba <[email-masked]>
Cc: Carlos Garrido Echeverría <[email-masked]>
Date: Thu, 6 Nov 2025 12:03:02 +0000

Buenas tardes Irene,

Dado que, como le indicamos, la compañía contraria ya aceptó la responsabilidad por el siniestro el pago lo gestiona su propia compañía (Divina Seguros) y usted no tendría que abonar nada.

Quedamos a disposición para cualquier otra consulta o gestión.

Saludos cordiales.

Reyes García - Junco Riego
Claims Handler

Directo:           +34 954 286 216 (ext 328)
Email:               [email-masked]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29,
41013 - Sevilla
www.bmsgroup.com<https://protect-eu.mimecast.com/s/3RisCqY0NfzlN3piX8c5d?domain=bmsgroup.com/>

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De: Irene Duarte Alba <[email-masked]>
Enviado el: jueves, 6 de noviembre de 2025 12:54
Para: Reyes García-Junco Riego <[email-masked]>
Asunto: RE: S#2025004943# REF CIA AU01 AU01 2025/25556 ACEPTACIÓN CIA/C Y PERITACIÓN

Email originated externally.

________________________________
Hola Reyes

Finalmente fue ayer el perito e hizo la peritación con compromiso, el coche lo arreglan mañana viernes

Por favor, indicadme cómo se procede con el pago

Gracias
________________________________
De: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Enviado: lunes, 3 de noviembre de 2025 17:48
Para: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Cc: Carlos Garrido Echeverría <[email-masked]<mailto:[email-masked]>>
Asunto: S#2025004943# REF CIA AU01 AU01 2025/25556 ACEPTACIÓN CIA/C Y PERITACIÓN

Buenas tardes Irene,

En relación con el expediente de referencia la compañía nos acaba de confirmar que la compañía contraria ha aceptado la responsabilidad en el siniestro por lo que hemos solicitado peritación con compromiso para miércoles 05/11/2025 (primera fecha disponible) en el taller indicado:

Por favor, tenga en cuenta que el vehículo debe estar ahí desde la hora de apertura, pues el perito puede acudir a cualquier hora del día.

Quedamos a disposición para cualquier duda o gestión que se precise.

Un cordial saludo,

Reyes García - Junco Riego

Claims Handler

Directo:           +34 954 286 216 (ext 328)

Email:               [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29,

41013 - Sevilla

www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/V1kCCMQl4UWZ68oikhBC8p8D5?domain=bmsgroup.com/>

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De: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Enviado el: lunes, 3 de noviembre de 2025 10:52
Para: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025004943# REF CIA AU01 AU01 2025/25556 INFORMACIÓN ASEG PTE ACEPTACIÓN

Email originated externally.

________________________________

Hola

Lo voy a llevar a la casa oficial de Renault en Tahermo Málaga, Avda de Velázquez. No es necesario pedir cita, así, que, por favor, indicadme cuándo podrá ir el perito y yo llevo el coche allí esa mañana.

Gracias

________________________________

De: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Enviado: lunes, 3 de noviembre de 2025 10:34
Para: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Cc: Carlos Garrido Echeverría <[email-masked]<mailto:[email-masked]>>
Asunto: S#2025004943# REF CIA AU01 AU01 2025/25556 INFORMACIÓN ASEG PTE ACEPTACIÓN

Buenos días Irene,

En relación con el expediente de referencia, salvo error u omisión, no hemos recibido datos para encargar peritación sin compromiso para que pueda adelantar si lo desea la reparación de los daños de su vehículo.

Quedamos a la espera, agradecemos de antemano su atención.

Saludos cordiales.

Reyes García - Junco Riego

Claims Handler

Directo:           +34 954 286 216 (ext 328)

Email:               [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29,

41013 - Sevilla

www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/V1kCCMQl4UWZ68oikhBC8p8D5?domain=bmsgroup.com/>

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De: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Enviado el: viernes, 31 de octubre de 2025 8:29
Para: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025004943# REF CIA AU01 AU01 2025/25556 INFORMACIÓN ASEG PTE ACEPTACIÓN

Email originated externally.

________________________________

Hola Reyes, buenos días

Por favor, solicitemos la peritación sin compromiso para poder proceder a la reparación del foco.

Por favor, dime cuáles serían los siguientes pasos

GRACIAS

________________________________

De: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Enviado: jueves, 30 de octubre de 2025 11:27
Para: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025004943# REF CIA AU01 AU01 2025/25556 INFORMACIÓN ASEG PTE ACEPTACIÓN

Hola Reyes

Gracias por tu respuesta

Una dudilla, ¿qué ocurre si la factura de mi reparación es mayor o menor que el importe del peritaje de la compañía contraria?

Gracias

________________________________

De: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Enviado: jueves, 30 de octubre de 2025 10:13
Para: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Cc: Carlos Garrido Echeverría <[email-masked]<mailto:[email-masked]>>
Asunto: S#2025004943# REF CIA AU01 AU01 2025/25556 INFORMACIÓN ASEG PTE ACEPTACIÓN

Buenos días Irene,

En principio, la compañía contraria tiene un plazo aproximado de 15 días para dar contestación a la reclamación y dado que esta se inició el pasado 22 todavía tienen margen.

En cualquier caso, si le urge la reparación y desea abonarla de forma particular, podemos solicitar a la compañía una peritación sin compromiso para que si finalmente la compañía contraria acepta la reclamación se le reembolse el importe de la factura abonada.

Quedamos a la espera de sus indicaciones en este sentido y a disposición para cualquier consulta.

Saludos cordiales.

Reyes García - Junco Riego

Claims Handler

Directo:           +34 954 286 216 (ext 328)

Email:               [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29,

41013 - Sevilla

www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/V1kCCMQl4UWZ68oikhBC8p8D5?domain=bmsgroup.com/>

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De: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 29 de octubre de 2025 17:14
Para: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025004943# REF CIA AU01 AU01 2025/25556 INFORMACIÓN ASEG PTE ACEPTACIÓN

Email originated externally.

________________________________

Gracias

¿Cuál es el tiempo que tienen para responder? Para saber hasta cuándo debo estar esperando una respuesta por parte de la compañía contraria para proceder o no al arreglo del faro.

Un saludo

________________________________

De: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Enviado: miércoles, 29 de octubre de 2025 17:11
Para: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Cc: Carlos Garrido Echeverría <[email-masked]<mailto:[email-masked]>>
Asunto: S#2025004943# REF CIA AU01 AU01 2025/25556 INFORMACIÓN ASEG PTE ACEPTACIÓN

Buenas tardes Irene,

En relación con el expediente de referencia por ahora no consta respuesta a la reclamación por parte de la compañía contraria.

Nos mantenemos pendientes del expediente y le informaremos con cualquier novedad.

Quedamos a su disposición para cualquier consulta o gestión.

Saludos cordiales.

Reyes García - Junco Riego

Claims Handler

Directo:           +34 954 286 216 (ext 328)

Email:               [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29,

41013 - Sevilla

www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/V1kCCMQl4UWZ68oikhBC8p8D5?domain=bmsgroup.com/>

<https://url.uk.m.mimecastprotect.com/s/W58xCN9m4uXBMxnsjiyCytFQt?domain=twitter.com>

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De: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 29 de octubre de 2025 9:33
Para: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025004943# REF CIA AU01 AU01 2025/25556 ACUSE RECIBO FOTOGRAFÍAS

Email originated externally.

________________________________

Buenos días, Reyes

¿Tenéis alguna noticia de la tramitación del expediente?

Gracias

________________________________

De: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Enviado: miércoles, 22 de octubre de 2025 18:08
Para: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Cc: Carlos Garrido Echeverría <[email-masked]<mailto:[email-masked]>>
Asunto: S#2025004943# REF CIA AU01 AU01 2025/25556 ACUSE RECIBO FOTOGRAFÍAS

Buenas tardes Irene,

Confirmamos hemos recibido correctamente ambos correos con las fotografías, de las que hemos dado traslado a la compañía para que continúe con las gestiones de tramitación del expediente.

Le informaremos tan pronto tengamos cualquier novedad o aceptación de responsabilidad de la compañía contraria.

Quedamos a su disposición para cualquier consulta.

Saludos cordiales.

Reyes García - Junco Riego

Claims Handler

Directo:           +34 954 286 216 (ext 328)

Email:               [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29,

41013 - Sevilla

www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/V1kCCMQl4UWZ68oikhBC8p8D5?domain=bmsgroup.com/>

<https://url.uk.m.mimecastprotect.com/s/W58xCN9m4uXBMxnsjiyCytFQt?domain=twitter.com>

@bmsgroup<https://url.uk.m.mimecastprotect.com/s/W58xCN9m4uXBMxnsjiyCytFQt?domain=twitter.com>

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De: Irene Duarte Alba <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 22 de octubre de 2025 13:21
Para: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025004943# REF CIA AU01 AU01 2025/25556 APERTURA PARTE

Email originated externally.

________________________________

Hola Reyes

Te adjunto las fotos

Como pesan mucho, debo enviártelas en 2 mails, por favor, confírmame que te llegan ambos

Quedo a la espera de que me indiques siguientes pasos

Gracias

________________________________

De: Reyes García-Junco Riego <[email-masked]<mailto:[email-masked]>>
Enviado: miércoles, 22 de octubre de 2025 10:44
Para: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Cc: Carlos Garrido Echeverría <[email-masked]<mailto:[email-masked]>>
Asunto: S#2025004943# REF CIA AU01 AU01 2025/25556 APERTURA PARTE

Buenos días Irene,

Confirmamos parte abierto con referencia de compañía AU01 2025/25556.

Quedamos a la espera de aceptación de responsabilidad por parte de la compañía contraria, le informaremos tan pronto tengamos novedades.

Estamos a su disposición para cualquier gestión o consulta adicional que precise.

Saludos cordiales.

Reyes García - Junco Riego

Claims Handler

Directo:           +34 954 286 216 (ext 328)

Email:               [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29,

41013 - Sevilla

www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/V1kCCMQl4UWZ68oikhBC8p8D5?domain=bmsgroup.com/>

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/hkEfCPZo4TMx5mDC6t4CxUeHD?domain=bmsgroup.com>

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/hkEfCPZo4TMx5mDC6t4CxUeHD?domain=bmsgroup.com>

For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/V1kCCMQl4UWZ68oikhBC8p8D5?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.

This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/hkEfCPZo4TMx5mDC6t4CxUeHD?domain=bmsgroup.com>

For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/V1kCCMQl4UWZ68oikhBC8p8D5?domain=bmsgroup.com/>

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This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/hkEfCPZo4TMx5mDC6t4CxUeHD?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/V1kCCMQl4UWZ68oikhBC8p8D5?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.