Subject: RE: S#2025003120# - Ref. CIA G3H25337528616 RECLAMADO SERVICIO A GENERALI
From: Mayte Iglesias <[email-masked]>
To: Concha Campos | Farmacia I+ <[email-masked]>,Francisco González <[email-masked]>
Cc: Santiago Romero <[email-masked]>, inafom2000 <[email-masked]>
Date: Mon, 30 Jun 2025 06:11:23 +0000

Buenos días

Nos hemos puesto en contacto con CIA solicitando que por favor acuda lo antes posible el reparador con el camión cuba.
Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: Concha Campos | Farmacia I+ <[email-masked]>
Enviado el: viernes, 27 de junio de 2025 14:23
Para: Mayte Iglesias <[email-masked]>; Francisco González <[email-masked]>
CC: Santiago Romero <[email-masked]>; inafom2000 <[email-masked]>
Asunto: Re: S#2025003120# CITA CONFIRMADA MAÑANA 27.06 - ATASCO EN LAVADERO SOLICITUD DATOS CONTANCTO

Email originated externally.

________________________________
Hola no ha vuelto a venir el señor q venia a reparar el atasco.

Es urgente por favor
________________________________
De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado: jueves, 26 de junio de 2025 16:59
Para: Concha Campos | Farmacia I+ <[email-masked]<mailto:[email-masked]>>; Francisco González <[email-masked]<mailto:[email-masked]>>
Cc: Santiago Romero <[email-masked]<mailto:[email-masked]>>; inafom2000 <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025003120# CITA CONFIRMADA MAÑANA 27.06 - ATASCO EN LAVADERO SOLICITUD DATOS CONTANCTO

Buenas tardes Concha

De acuerdo con nuestra conversación telefónica y atendiendo a sus explicaciones, todo parece indicar que puede que el atasco se encuentre localizado en la zona del lavaplatos. Por este motivo, le recomendamos no hacer uso de este. Entendemos que el agua que menciona como constante proviene posiblemente de los restos acumulados en el lavaplatos, más cuando no está en uso. Tal como se indicó en nuestro anterior correo anterior, mañana, dentro de la franja horaria acordada, acudirán los técnicos para a solucionar el atasco.

Por nuestra parte, y con su colaboración, iremos observando el estado del suelo de parqué. En caso de que se detecten daños, se informará a la compañía. En este tipo de situaciones es necesario dar un tiempo prudencial para evaluar posibles consecuencias provocadas por la humedad.

Quedamos atentos a cualquier novedad.

Saludos cordiales,

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FvkmCmQpJU0QPxpfOhQhRxECW?domain=bmsgroup.com/>

De: Concha Campos | Farmacia I+ <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 26 de junio de 2025 16:41
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>; Francisco González <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; inafom2000 <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2025003120# CITA CONFIRMADA MAÑANA 27.06 - ATASCO EN LAVADERO SOLICITUD DATOS CONTANCTO

Email originated externally.

________________________________

Ok gracias también esta tarde puedo incluso mejor porque no para d salir agua. Cuando querais.

________________________________

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado: jueves, 26 de junio de 2025 16:32
Para: Concha Campos | Farmacia I+ <[email-masked]<mailto:[email-masked]>>; Francisco González <[email-masked]<mailto:[email-masked]>>
Cc: Santiago Romero <[email-masked]<mailto:[email-masked]>>; inafom2000 <[email-masked]<mailto:[email-masked]>>
Asunto: S#2025003120# CITA CONFIRMADA MAÑANA 27.06 - ATASCO EN LAVADERO SOLICITUD DATOS CONTANCTO

Buenas tardes Concha

Le confirmo que tiene cita cerrada con la empresa reparadora de KAIROS mañana 27.06.25 entre las 11:00AM y 13:00PM.  Agradeceremos que por favor esté atentan a su móvil, pues seguramente antes de acudir en esa franja horaria le vuelvan a llamar.

Saludos

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FvkmCmQpJU0QPxpfOhQhRxECW?domain=bmsgroup.com/>

De: Concha Campos | Farmacia I+ <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 26 de junio de 2025 15:57
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>; Francisco González <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; inafom2000 <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2025003120# ATASCO EN LAVADERO SOLICITUD DATOS CONTANCTO

Email originated externally.

________________________________

Es urgebte que vengan ya el suelo es d madera y sale agua se está estropeado mañana es viernes y estoy aquí por la mañana para q lo comuniquen si pueden.

________________________________

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado: jueves, 26 de junio de 2025 15:38
Para: Concha Campos | Farmacia I+ <[email-masked]<mailto:[email-masked]>>; Francisco González <[email-masked]<mailto:[email-masked]>>
Cc: Santiago Romero <[email-masked]<mailto:[email-masked]>>; inafom2000 <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025003120# ATASCO EN LAVADERO SOLICITUD DATOS CONTANCTO

Buenas tardes Concha

Imagino que no habrá tenido la oportunidad de ver el correo adjunto, donde le confirmamos que tras hablar con usted facilitamos a la CIA el teléfono indicado en su correo

Saludos

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FvkmCmQpJU0QPxpfOhQhRxECW?domain=bmsgroup.com/>

De: Concha Campos | Farmacia I+ <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 26 de junio de 2025 15:37
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>; Francisco González <[email-masked]<mailto:[email-masked]>>
CC: Santiago Romero <[email-masked]<mailto:[email-masked]>>; inafom2000 <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2025003120# ATASCO EN LAVADERO SOLICITUD DATOS CONTANCTO

Email originated externally.

________________________________

667 37 97 65 gracias

________________________________

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado: jueves, 26 de junio de 2025 12:05
Para: Francisco González <[email-masked]<mailto:[email-masked]>>
Cc: Concha Campos | Farmacia I+ <[email-masked]<mailto:[email-masked]>>; Santiago Romero <[email-masked]<mailto:[email-masked]>>; inafom2000 <[email-masked]<mailto:[email-masked]>>
Asunto: S#2025003120# ATASCO EN LAVADERO SOLICITUD DATOS CONTANCTO

Buenas tardes Conchar

Le agradeceré que por favor nos facilite datos de contacto de la persona que atenderá al servicio de reparación de la compañía de seguros GENERALI. Le informo que actualmente su póliza tiene incluido gastos de desatascos con un límite máximo de hasta 400€

Quedamos a la espera de comentarios

Gracias

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FvkmCmQpJU0QPxpfOhQhRxECW?domain=bmsgroup.com/>

De: Francisco González <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 26 de junio de 2025 11:23
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
CC: Concha Campos | Farmacia I+ <[email-masked]<mailto:[email-masked]>>; Santiago Romero <[email-masked]<mailto:[email-masked]>>; inafom2000 <[email-masked]<mailto:[email-masked]>>
Asunto: S#2025001105# REF. CIA. G3H2533656862 PPTO MODIFICADO
Importancia: Alta

Buenos días Concha,

@Mayte Iglesias<mailto:[email-masked]> por favor gestiona el siniestro que nos traslada Concha Campos a quien pongo en copia.

Gracias.

Francisco González Carrión

Claims Manager

Directo:             +34 954 286 216 (ext.308)

Móvil:                +34 670 085 021

Email:                [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FvkmCmQpJU0QPxpfOhQhRxECW?domain=bmsgroup.com/>

<https://url.uk.m.mimecastprotect.com/s/CR2iCnrqKuyR3EXSNiohJnKjG?domain=twitter.com>

@bmsgroup<https://url.uk.m.mimecastprotect.com/s/CR2iCnrqKuyR3EXSNiohJnKjG?domain=twitter.com>

[signature_2396587455]<https://url.uk.m.mimecastprotect.com/s/q88DCoQrLUoyPnDf6srhphbdc?domain=uk.linkedin.com>

Join us on<https://url.uk.m.mimecastprotect.com/s/q88DCoQrLUoyPnDf6srhphbdc?domain=uk.linkedin.com>

De: Concha Campos | Farmacia I+ <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 26 de junio de 2025 7:11
Para: Santiago Romero <[email-masked]<mailto:[email-masked]>>; inafom2000 <[email-masked]<mailto:[email-masked]>>
CC: Francisco González <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2025001105# REF. CIA. G3H2533656862 PPTO MODIFICADO

Email originated externally.

________________________________

Buenos días esta atascada el lavadero de la cocina.

Pueden pasar en esta mañana por favor?

This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/-2tzCpQvMUlRO29SJtmhGNtws?domain=bmsgroup.com>

For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FvkmCmQpJU0QPxpfOhQhRxECW?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.

This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/-2tzCpQvMUlRO29SJtmhGNtws?domain=bmsgroup.com>

For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FvkmCmQpJU0QPxpfOhQhRxECW?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.

This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/-2tzCpQvMUlRO29SJtmhGNtws?domain=bmsgroup.com>

For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FvkmCmQpJU0QPxpfOhQhRxECW?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.
This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/-2tzCpQvMUlRO29SJtmhGNtws?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/FvkmCmQpJU0QPxpfOhQhRxECW?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.