Subject: RE: s#2025001339# - Ref. CIA 9704151767 RE: Incidencia en Nuñez de Balboa 94
From: Mayte Iglesias <[email-masked]>
To: Beatriz Perales <[email-masked]>
Cc: Enrique Belda <[email-masked]>
Date: Mon, 14 Apr 2025 07:53:32 +0000

Buenos dias,

Adjuntamos carta emitida por AXA
Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

Les informamos que, con motivo de la Semana Santa, nuestro horario de atención será de lunes 14 de abril a miércoles 16 de abril de 8:00 AM a 14:30PM.

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: Beatriz Perales <[email-masked]>
Enviado el: lunes, 14 de abril de 2025 9:25
Para: Mayte Iglesias <[email-masked]>
Asunto: Re: s#2025001339# - Ref. CIA 9704151767 RE: Incidencia en Nuñez de Balboa 94

Email originated externally.

________________________________
Buenas tardes Mayte

¿Me podrias enviar la carta de AXA en pdf por favor??

Muchas gracias
Beatriz Perales
Inversiones Torre Llusá S.L.U
[https://ci3.googleusercontent.com/mail-sig/AIorK4xpIGhb8PHe4VdzTNm0g6XGXDx6iFl-QuPToIGT0St9FfWS84WWlpTD3GJCKi6hcPXjRqjCxnLITCWu]

El mié, 2 abr 2025 a las 15:00, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:
Buenas tardes,

Con relación al expediente de referencia, anexo a líneas inferiores, os hacemos llegar carta emitida por AXA en la que exponen que el origen de los daños proviene de la filtración por la rejilla de la cámara de aire comunitaria, que dispone en la fachada para aireación de esta, correspondiendo a la comunidad dar parte a su seguro a fin de que os atiendan los daños.

Si una vez la comunidad arregle el origen, no os atendieran los daños, por favor informarnos para trasladarlo a AXA
Saludos

rtante.
[AXA]

Información sobre el expediente

Apreciado Mediador,

Te trasladamos la siguiente información con relación al expediente de referencia.

Buenos días, recibido informe pericial, se trata de una filtración por la rejilla de la cámara de aire comunitaria, que dispone en la fachada para aireación de la misma, correspondiendo a la comunidad dar parte a su seguro,

Una vez reparen origen, sino le atienden sus daños, póngase en contacto con nosotros, gracias

Si necesitas más información, puedes contactar con nosotros en el apartado Servicios -> Otros -> Mis Contactos del Nuevo Espacio de Distribución. Estaremos encantados de ayudarte.

Gracias por tu confianza,

Arturo López-Linares
Director de Siniestros

Datos relativos al expediente
NÚMERO DE PÓLIZA:
85961232
NÚMERO DE EXPEDIENTE:
9704151767
TOMADOR/A:
RAMO:
FECHA DEL INCIDENTE:
20/03/2025
GESTOR DEL EXPEDIENTE:

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© Copyright 2025 AXA
[Paralímpicos]
AXA Seguros Generales S.A. de Seguros y Reaseguros.
Inscrita en el R. M. de Baleares al Folio 63, Tomo 2.325, Hoja nº PM-61041. Inscripción 2ª. NIF A60917978. Domicilio Social: Monseñor Palmer, 1 - 07014 Palma de Mallorca.
0000SIRIUSAXA001 D0303 20250402 09:25.PAPYRUS ID_ENVIO_SRS006434218155

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JdBRCW7y4uw72AAHrS8coJIT9?domain=bmsgroup.com>

De: Mayte Iglesias
Enviado el: jueves, 20 de marzo de 2025 10:50
Para: Beatriz Perales <[email-masked]<mailto:[email-masked]>>
CC: Manuel Hidalgo Marchal <[email-masked]<mailto:[email-masked]>>; Alex Rosales <[email-masked]<mailto:[email-masked]>>
Asunto: s#2025001339# - Ref. CIA 9704151767 RE: Incidencia en Nuñez de Balboa 94

Buenos días, Beatriz

Conforme a nuestra conversación telefónica, hemos procedido a comunicar el siniestro a su compañía de seguros AXA, se ha solicitado que perito  quién llamará previamente para coordinar cita y localizar origen de los daños. La referencia asignada por la compañía es la 9704151767

Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JdBRCW7y4uw72AAHrS8coJIT9?domain=bmsgroup.com/>

De: Beatriz Perales <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 20 de marzo de 2025 10:38
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: Incidencia en Nuñez de Balboa 94

Email originated externally.

________________________________
Mayte, en la puerta de los pisos no pone nada, pero es 6ºIzq

Gracias
Beatriz Perales
Inversiones Torre Llusá S.L.U
[https://ci3.googleusercontent.com/mail-sig/AIorK4xpIGhb8PHe4VdzTNm0g6XGXDx6iFl-QuPToIGT0St9FfWS84WWlpTD3GJCKi6hcPXjRqjCxnLITCWu]

El jue, 20 mar 2025 a las 10:12, Beatriz Perales (<[email-masked]<mailto:[email-masked]>>) escribió:
Mayte , llámame tu(609566204) por favor, he llamado 2 veces y tras pasarme con la extensión se corta la llamada.

Saludos
Beatriz Perales
Inversiones Torre Llusá S.L.U
[https://ci3.googleusercontent.com/mail-sig/AIorK4xpIGhb8PHe4VdzTNm0g6XGXDx6iFl-QuPToIGT0St9FfWS84WWlpTD3GJCKi6hcPXjRqjCxnLITCWu]

El jue, 20 mar 2025 a las 9:47, Mayte Iglesias (<[email-masked]<mailto:[email-masked]>>) escribió:
Beatriz, ¿te podrías poner en contacto de manera telefónica conmigo?
Muchas gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JdBRCW7y4uw72AAHrS8coJIT9?domain=bmsgroup.com>

De: Beatriz Perales <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 20 de marzo de 2025 9:44
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: Incidencia en Nuñez de Balboa 94

Email originated externally.

________________________________
Es esa la póliza

Saludos

Beatriz Perales
Inversiones Torre Llusá S.L.U
[https://ci3.googleusercontent.com/mail-sig/AIorK4xpIGhb8PHe4VdzTNm0g6XGXDx6iFl-QuPToIGT0St9FfWS84WWlpTD3GJCKi6hcPXjRqjCxnLITCWu]

El El jue, 20 mar 2025 a las 9:33, Mayte Iglesias <[email-masked]<mailto:[email-masked]>> escribió:
Efectivamente la Póliza 85961232 garantiza el riesgo sito en CALLE Núñez de Balboa núm. 94 Esc 1 6 Izquierda  y nos indicáis que el siniestro ocurre en C/ Nuñez de Balboa<https://url.uk.m.mimecastprotect.com/s/ctJjCPZo4TAYO77CBC5cxBmB3?domain=google.com> 94 6ºA, y salvo error no disponemos de póliza en el sistema que asegure la dirección que nos indicáis..

Quedamos a la espera de comentarios
Gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla<https://url.uk.m.mimecastprotect.com/s/QH3eCQ0p4s4G855hQFAcGibul?domain=google.com>
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JdBRCW7y4uw72AAHrS8coJIT9?domain=bmsgroup.com>

De: Beatriz Perales <[email-masked]<mailto:[email-masked]>>
Enviado el: jueves, 20 de marzo de 2025 9:19
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: Incidencia en Nuñez de Balboa 94

Email originated externally.

________________________________
 Buenos días Mayte,
Si, el tomador es Obras y Reformas , el domicilio asegurado C/Nuñez de Balboa, No de Póliza 85961232, hogar protect

Saludos

Beatriz Perales
Inversiones Torre Llusá S.L.U
[https://ci3.googleusercontent.com/mail-sig/AIorK4xpIGhb8PHe4VdzTNm0g6XGXDx6iFl-QuPToIGT0St9FfWS84WWlpTD3GJCKi6hcPXjRqjCxnLITCWu]

El El jue, 20 mar 2025 a las 8:43, Mayte Iglesias <[email-masked]<mailto:[email-masked]>> escribió:
Buenos dias Beatriz

Salvo error, en nuestro sistema bajo la sociedad OBRAS Y REFORMAS ATOCHA S.L.<https://url.uk.m.mimecastprotect.com/s/gA2dCRoq9SP9JAAtXHpc1xpMz?domain=segelevia.bmslab.uk> nos nos consta este riesgo que nos indicas.  Sí consta una póliza en

Quedamos a la espera de comentarios
Saludos

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla<https://url.uk.m.mimecastprotect.com/s/QH3eCQ0p4s4G855hQFAcGibul?domain=google.com>
T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JdBRCW7y4uw72AAHrS8coJIT9?domain=bmsgroup.com>

De: Beatriz Perales <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 19 de marzo de 2025 16:51
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>; Manuel Hidalgo Marchal <[email-masked]<mailto:[email-masked]>>; Alex Rosales <[email-masked]<mailto:[email-masked]>>
Asunto: Incidencia en Nuñez de Balboa 94

Email originated externally.

________________________________
Buenas tardes Mayte

En el piso de C/ Nuñez de Balboa<https://url.uk.m.mimecastprotect.com/s/ctJjCPZo4TAYO77CBC5cxBmB3?domain=google.com> 94 6ºA de Obras y Reformas Atocha SL tenemos un incidente en la pared del cuarto de baño, está mojada y no sabemos de dónde viene el agua(arriba ya es la azotea)sería conveniente que lo viera un perito.
Adjunto fotografía de la pared

Para concretar dia de visita le dejo este contacto Alex ,609285117

Saludos

Beatriz Perales
Inversiones Torre Llusá S.L.U
[https://ci3.googleusercontent.com/mail-sig/AIorK4xpIGhb8PHe4VdzTNm0g6XGXDx6iFl-QuPToIGT0St9FfWS84WWlpTD3GJCKi6hcPXjRqjCxnLITCWu]

This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 147994<https://url.uk.m.mimecastprotect.com/s/ctJjCPZo4TAYO77CBC5cxBmB3?domain=google.com>9) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/3aeWCVPx6ujr7DDfMI3cE1Sdy?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JdBRCW7y4uw72AAHrS8coJIT9?domain=bmsgroup.com/>

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 147994<https://url.uk.m.mimecastprotect.com/s/ctJjCPZo4TAYO77CBC5cxBmB3?domain=google.com>9) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/3aeWCVPx6ujr7DDfMI3cE1Sdy?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JdBRCW7y4uw72AAHrS8coJIT9?domain=bmsgroup.com/>

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/3aeWCVPx6ujr7DDfMI3cE1Sdy?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JdBRCW7y4uw72AAHrS8coJIT9?domain=bmsgroup.com/>

P Please consider the environment before printing this e-mail.
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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia’s UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/3aeWCVPx6ujr7DDfMI3cE1Sdy?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/JdBRCW7y4uw72AAHrS8coJIT9?domain=bmsgroup.com/>

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