Subject: RE: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27
From: Mayte Iglesias <[email-masked]>
To: Larissa <[email-masked]>
Date: Mon, 24 Mar 2025 08:26:52 +0000

Muchas gracias

Mayte Iglesias
Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)
Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]
BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.
Avenida de la Palmera 29, 41013 - Sevilla
T: +34 954 286 216  www.bmsgroup.com<http://www.bmsgroup.com/>

De: Larissa <[email-masked]>
Enviado el: viernes, 21 de marzo de 2025 21:58
Para: Mayte Iglesias <[email-masked]>
Asunto: Re: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Email originated externally.

________________________________
Hola Mayte,

De acuerdo, ya se lo envié.

Muchas gracias y buen fin de semana!

Best regards,

Larissa Drachler
Assistant to Amir Weissfisch
[email-masked]<mailto:[email-masked]>

________________________________
From: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 21, 2025 6:31:55 PM
To: Larissa <[email-masked]<mailto:[email-masked]>>
Subject: RE: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Buenas tardes Larissa

Te traslado comentarios del servicio de reparación de FIATC, te agradeceremos que por favor se lo traslades a Cristina, vuestra inquilina

Gracias

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/4qHSCyrGYumPp8lSMhnUxesNV?domain=bmsgroup.com/>

De: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 26 de febrero de 2025 10:32
Para: Larissa <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Buenos días, Larissa:

Pues ahora mismos nos acaba de llegar el motivo del origen, pues ayer cuando hablamos con Cristina, no nos supo decir que pasó. Se trataba de una fuga de agua en tubería de alimentación de agua calienta del calentador eléctrico, se repara con la sustitución de un enlace para pecx a multicapa de 20 a media. Existen daños en perjudicado pta. 2A de albañilería y pintura

Saludos

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/4qHSCyrGYumPp8lSMhnUxesNV?domain=bmsgroup.com/>

De: Larissa <[email-masked]<mailto:[email-masked]>>
Enviado el: miércoles, 26 de febrero de 2025 9:52
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Email originated externally.

________________________________

Gracias Mayte. Sabemos el origen de la avería?

Thank you and best regards/Gracias y un saludo,

Larissa Drachler
Assistant to Amir Weissfisch

[email-masked]<mailto:[email-masked]>

From: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 25, 2025 5:16 PM
To: Larissa <[email-masked]<mailto:[email-masked]>>
Subject: RE: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Buenas tardes, Larissa

Nos informa Cristina, que los reparadores han solventado la fuga. Dejarán unos días para atender daños al 2ºA que parecer ser se ha visto afectado por el agua

Saludos

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/4qHSCyrGYumPp8lSMhnUxesNV?domain=bmsgroup.com/>

De: Mayte Iglesias
Enviado el: martes, 25 de febrero de 2025 11:19
Para: Larissa <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Buenos días, Larissa

Acabamos de hablar con FIATC, no lo pusieron como urgente ayer y ahora mismo lo acaban de poner y en un plazo no superior a 3 horas le van a llamar. Estamos tratando de contactar con Cristina, pero no nos atiende la llamada. Por favor si puedes avisarla que atienda las llamadas, porque le llamarán los reparadores para ir de urgencia. Importante que diga que cae agua para que no le retiren el carácter de urgencia

Saludos

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/4qHSCyrGYumPp8lSMhnUxesNV?domain=bmsgroup.com/>

De: Larissa <[email-masked]<mailto:[email-masked]>>
Enviado el: martes, 25 de febrero de 2025 11:12
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Re: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Email originated externally.

________________________________

Hola,

Te vuelvo a mandar el teléfono de Cristina si por fuera mal anotado:

+34 689 14 73 17

Best regards,

Larissa Drachler

Assistant to Amir Weissfisch

[email-masked]<mailto:[email-masked]>

________________________________

From: Larissa <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 25, 2025 10:23:52 AM
To: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Subject: Re: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Hola Mayte,

Me dice Cristina que el problema va a más y que todavía no se ha puesto nadie en contacto con ella.

Qué hacemos? Llamamos a nuestro fontanero?

Best regards,

Larissa Drachler

Assistant to Amir Weissfisch

[email-masked]<mailto:[email-masked]>

________________________________

From: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 24, 2025 1:16:41 PM
To: Larissa <[email-masked]<mailto:[email-masked]>>
Subject: RE: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Perfecto, cualquier problema nos avisas

Saludos

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/4qHSCyrGYumPp8lSMhnUxesNV?domain=bmsgroup.com/>

De: Larissa <[email-masked]<mailto:[email-masked]>>
Enviado el: lunes, 24 de febrero de 2025 13:11
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: RE: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Email originated externally.

________________________________

Muchas gracias Mayte! Ya está avisada Cristina.

Thank you and best regards/Gracias y un saludo,

Larissa Drachler
Assistant to Amir Weissfisch

[email-masked]<mailto:[email-masked]>

From: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 24, 2025 12:36 PM
To: Larissa <[email-masked]<mailto:[email-masked]>>
Subject: S#2025000848# - Ref. Asistencia: 2025/283359 - Siniestro Ernesto Anastasio 27

Buenas tardes, Larissa:

Conforme a nuestra conversación telefónica, hemos procedido a comunicar el siniestro a su compañía de seguros FIATC, se ha solicitado que intervenga los reparadores de manera urgente quienes llamarán previamente para coordinar cita y localizar origen de los daños y acudirán en un plazo máximo a 3 horas. La referencia asignada por asistencia es la 2025/283359

Saludos

Mayte Iglesias

Claims Handler

Directo:             +34 954 286 216 ( Ext. 330)

Email:                 [email-masked]<mailto:[email-masked]>

[[email-masked]]

BMS Mediación Iberia Correduría de Seguros y Reaseguros, S.L.U.

Avenida de la Palmera 29, 41013 - Sevilla

T: +34 954 286 216  www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/4qHSCyrGYumPp8lSMhnUxesNV?domain=bmsgroup.com/>

De: Larissa <[email-masked]<mailto:[email-masked]>>
Enviado el: lunes, 24 de febrero de 2025 10:19
Para: Mayte Iglesias <[email-masked]<mailto:[email-masked]>>
Asunto: Siniestro Ernesto Anastasio 27

Email originated externally.

________________________________

Buenos días Mayte,

Espero estés bien.

Me contacó la persona que gestiona el alquiler de los pisos en la calle Ernesto Anastasio 27. Tienen avería en el 3ºA. Adjunto el video.

Espero tus noticias acerca de los siguientes pasos.

Thank you and best regards/Gracias y un saludo,

Larissa Drachler
Assistant to Amir Weissfisch

[email-masked]<mailto:[email-masked]>

This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/_sofCzKJZINY7k0sgiBU9HRmT?domain=bmsgroup.com>

For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/4qHSCyrGYumPp8lSMhnUxesNV?domain=bmsgroup.com/>

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BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/_sofCzKJZINY7k0sgiBU9HRmT?domain=bmsgroup.com>

For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/4qHSCyrGYumPp8lSMhnUxesNV?domain=bmsgroup.com/>

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This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/_sofCzKJZINY7k0sgiBU9HRmT?domain=bmsgroup.com>

For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/4qHSCyrGYumPp8lSMhnUxesNV?domain=bmsgroup.com/>

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This email and any attachment is confidential and may contain copyright and/or legally privileged information. It may be read, copied and used only by the intended recipient. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you received this e-mail by accident, please notify the sender immediately and destroy this e-mail, any attachment and all copies. Security and reliability of e-mail is not guaranteed. In addition, no liability or responsibility is accepted for viruses and it is your responsibility to scan any attachments. Please note that for business purposes, outgoing and incoming emails from and to the company are monitored and recorded.

BMS Group Ltd is authorised and regulated by the Financial Conduct Authority (No. 309686)Registered in England at One America Square, London, EC3N 2LS (No. 1479949) Accredited Lloyd's Broker.

BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. [BMS Iberia] is authorised by the Direccion General de Seguros y Fondos de Pensiones (DGS), registration number B88053186. BMS Iberia's UK branch (BMS Mediacion Iberia Correduria de Seguros y Reaseguros, S.L.U. UK branch) of One America Square, London EC3N 2LS is Authorised and Regulated by the Financial Conduct Authority, FRN 979196. Registered in England at One America Square, London, EC3N 2LS (No. FC035750) Accredited Lloyd's Broker

BankServe, BankServe Insurance Services, BMS Fac, BMS Global Risks, BMS Harris & Dixon Marine, BMS Re, and BMS Energy are trading names of BMS Group Ltd and BMS Mediacion Iberia, Correduria De Seguros Y Reaseguros S.L.U. UK Branch.

For information about how BMS may process your personal information in connection with its insurance related activities please read the Insurance Market Data Handling section, available at http://www.bmsgroup.com/data-privacy<https://url.uk.m.mimecastprotect.com/s/_sofCzKJZINY7k0sgiBU9HRmT?domain=bmsgroup.com>
For more information about the BMS Group please visit www.bmsgroup.com<https://url.uk.m.mimecastprotect.com/s/4qHSCyrGYumPp8lSMhnUxesNV?domain=bmsgroup.com/>

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